Le service Amazon Web Services est-il en panne ? Vérifiez les problèmes, le statut et les pannes actuelles

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If using a presigned URL in S3, keep in mind the expiration time could be as high as 7 days (if generated via CLI/API). Would that meet your application needs? I personally wouldn't allow public access for the links as people submitting applications may not want their data (and some personal data) available for others. I'm assuming the form data will have personal information if CVs and emails are involved. Also check your privacy laws/security requirements to see what standards you may need to adhere to. Lastly, attaching the PDF or keeping only the URL is dependent on what makes the most sense for your application needs. For example, if you attach the PDF of the application as confirmation, that would eliminate the need for a presigned URL.
"Private access with pre-signed URLs is a solid approach. Just set the URL TTL high enough for your use case or consider using AWS SES for direct file attachment in emails. Security without sacrificing convenience!"
If you don’t think CVs of applicants constitute “sensitive information,” you’re in for a hell of a shock.

Score: 29 | Commentaires: 50

I don't work Support Engineering anymore but here's my experience. In SE, I worked with the smartest people I've ever had the pleasure of working with. It's clear from the start that there is so much help available to FLS directly taking cases from your team to multiple levels of escalation, internal documentation, tools to test things, etc. I did not have an AWS certificate when I started but had ~13yrs experience in on-prem system administration which mostly translated - just learning new tooling and services. Knowing basics of networking, OSs, virtualization, script logic, etc was enough to be successful in the role. I was ready to pass SA Pro (skipped Associate) in under a year starting from *zero* cloud experience having worked cases from so many different services. It's the hardest I ever worked in my life but I never learned so much in such a short period of time. You will not have time to be board in a CSE role...
You’re being awfully and uncharacteristically quiet, /u/awssupport.
Realize that there are many parts of AWS support. The actually engineers, the specialists and the TAMs. AWS is a hard environment and they set goals that are impossible. They are ok with people only lasting 4 years. But I will say every 2 years at AWS you get 5 years of experience from anywhere else. They will never tell you that you cannot do something just because it’s above your level. They will make available lots of self help tools to grow and innovate in the cloud…. And they will hold you to the highest standards. It’s not easy but if you can handle it - you should try. I lasted almost 8 years as a Principal SA and worked very closely with the 5 TAMs assigned to my account.
I used to work for AWS support for a year. It's interesting, because like another commenter has said, we rely a lot on interns to come back once they graduate, because the attrition rate on support is very high. I would know, because I was an intern myself. And then I left. Usually people ask about this role coming right out of college or as an intern, and in that capacity I think it's a great way to start your career. I moved directly from support to solutions architect, and I wouldn't have been able to if I didn't take that chance. And yes, some of the support engineers are super smart. You could ask them 10 questions about the services they know, and they would have an answer for every one. But since you already have a lot of experience, I think you have less reason to move. After all, it's simply a highly paid call center job. Maybe if you got paid a lot more, then I could see it. But support is a lot more stressful than my current job, which is one of the reasons why I left. The metrics are king, and you have to deal with people who don't know what they are doing, people who don't listen, or people who want to argue, etc. etc. If I were you, I'd try to stick with a pure engineering job. Or maybe something like a SA or TAM role. Those are customer facing, but a lot more chill since things aren't on fire. You're just giving advice instead.
AWS Support is a group of Smart engineers being managed by not the brightest managers( that do a great job of reinforcing the leadership vision and are a great genAI parrot). They push you to the limits but they don’t recognise you properly. I know a SE that used her maternity leave to study and pass 3 certs. Because before she wasn’t being able to study properly. If you are ok with zero recognition, crazy KPI(Key performance indicator) and terrible managers that are specialists in micro management.(this is the risk) But you also want to learn a lot and have exposure to different environments and companies sizes (this is the reward) Then you should consider this role.

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Anyone work for AWS Support? How is the culture and job of the engineers?