Xfinity FAQ

Here we have gathered the most common questions about Xfinity.

Hopefully the answer to your question is here.

Common FAQ for Xfinity

  • What do I do if my internet connection is not working?

    First, try resetting your modem. If that doesn't work, check to see if there is an outage in your area. If not, contact customer service for further assistance.

  • How can I change my billing information?

    Simply log into your account and go to the billing section. From there, you can update your payment method and billing information.

  • Can I watch my favorite TV shows on my computer or phone?

    Yes, you can! You can access your account and stream live TV or on-demand shows on any device with an internet connection.

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