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FAQ - Windows

What is the Blue Screen of Death (BSoD) and how do I fix it?

The BSoD is an error message that appears when there is a critical error in your Windows operating system. It usually displays a blue screen with a specific error code. To fix it, you can try restarting your computer, checking for hardware issues, or updating your drivers. For more information, you can visit https://www.howtogeek.com/163452/everything-you-need-to-know-about-the-blue-screen-of-death/.

Why is my computer running slow and how can I speed it up?

There are several reasons why your computer may be running slow, such as having too many programs running, not enough storage space, or outdated hardware. To speed it up, you can clean up your computer, uninstall unused programs, and upgrade your hardware if necessary. You can find more tips at https://www.makeuseof.com/tag/10-sites-pc-boost-tips-get-windows-flying/.

What does it mean if I receive an "Access Denied" error message?

This error message means that you do not have the necessary permissions to access a particular file or folder on your computer. To fix it, you can try logging in as an administrator or changing the permissions for the file or folder. For more information, you can check out https://www.online-tech-tips.com/computer-tips/how-to-fix-access-is-denied-file-may-be-in-use-or-sharing-violation-errors-in-windows/.

How do I fix "Missing DLL" errors?

"DLL" stands for Dynamic Link Library, and these files are essential for running programs on your computer. If you receive a "Missing DLL" error, it means that a necessary DLL file is not present on your system. You can try reinstalling the program or downloading the missing DLL file from a reliable source. But be cautious as downloading DLL files can also be risky. You can read more about DLL errors at https://www.lifewire.com/how-to-fix-dll-errors-2624492.

My computer keeps freezing or crashing, what should I do?

Frequent freezing or crashing can be caused by several issues, such as outdated drivers, hardware problems, or malware infection. To fix this, you can run a full system scan for viruses, update your drivers, and make sure your hardware is functioning correctly. You can also try performing a clean boot to identify any troublesome programs. Check out https://www.lifewire.com/how-to-troubleshoot-common-windows-pc-problems-try-these-simple-steps-3373857 for more troubleshooting steps.

How do I resolve the "No Internet Access" error on my Windows computer?

This error message means that your computer is having trouble connecting to the internet. It could be due to a problem with your network adapter, router, or internet service provider. To fix it, you can troubleshoot your network connection, reset your router, or contact your ISP for assistance. Click here for more troubleshooting steps: https://support.microsoft.com/en-us/help/10741/windows-fix-network-connection-issues.

What can I do if my computer gets infected with a virus or malware?

If you suspect that your computer has been infected with a virus or malware, the first thing you should do is run a full system scan using an antivirus or anti-malware software. If the problem persists, you may need to boot your computer into safe mode or seek professional help. Visit https://www.avg.com/en/signal/what-to-do-when-your-computer-gets-a-virus for more steps on handling virus infections.

How do I fix the "Not Enough Memory" error message?

This error message means that your computer does not have enough RAM or virtual memory to run a particular program or operation. To fix it, you can close any unnecessary programs, increase your virtual memory, or upgrade your RAM. You can read more about increasing virtual memory at http://www.computerhope.com/issues/ch000017.htm.

My computer won't turn on, what should I do?

If your computer is not turning on, it could be due to several reasons, such as a faulty power supply, motherboard, or hardware component. First, make sure your power supply is plugged in and working correctly. If the problem persists, you may need to seek professional assistance. You can also check out https://www.lifewire.com/fix-a-computer-that-wont-turn-on-2624450 for more troubleshooting steps.

How do I fix the "File is Corrupted" error message?

This error message means that the file you are trying to open or access is damaged or unreadable. To fix it, you can try repairing the file using a specialized software, restoring a backup file, or downloading the file again. Check out https://blog.piriform.com/2018/07/16/how-to-fix-a-corrupt-file/ for more tips on recovering corrupt files.

What should I do if my computer's sound is not working?

If you are not getting any sound from your computer, it could be due to issues with your sound card, speakers, or audio settings. First, make sure your speakers are properly connected and turned on. Then, check your audio settings and update your sound drivers. You can find more troubleshooting steps at https://support.microsoft.com/en-us/topic/fix-sound-problems-in-windows-10-1b9befb6-7652-0b8b-775e-8a8ddf42a9c1.

How can I recover deleted files or folders on my computer?

If you accidentally delete a file or folder, you can try restoring it from your Recycle Bin. But if you have emptied your Recycle Bin, you can use a data recovery software to try and retrieve the deleted files. However, there is no guarantee that you will be able to recover all the files successfully. Check out https://www.pcworld.com/article/157668/recover_deleted_files.html for more information.

What is the difference between "Restart" and "Shutdown" on my computer?

Restarting your computer means turning it off and then back on, while shutting down means turning it off completely and cutting off the power supply. Restarting your computer can help resolve some software issues and is also necessary after making certain changes to your system. Shutting down your computer is recommended when you are not planning to use it for an extended period. Visit https://www.theverge.com/2018/2/18/17016342/computer-usage-startup-shutdown-restart-button-difference-explanation for a more detailed explanation.

What is the difference between a "Hard Reset" and a "Soft Reset" on my computer?

A hard reset, also known as a power cycle, involves shutting down your computer completely and then turning it back on. A soft reset, on the other hand, only closes and restarts all open programs and does not turn the computer off completely. A hard reset should be used as a last resort when your computer is frozen or unresponsive. Visit https://www.lifewire.com/hard-reset-

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