Theepochtimes FAQ

Common FAQ for Theepochtimes

• What is The Epoch Times?

  The Epoch Times is a global multi-language newspaper and media company founded in 2000.

• Why am I getting a 404 error message when trying to access The Epoch Times website?

  This can happen if the page you are trying to access has been moved or deleted. Please check the URL and try again. If the issue persists, you can contact our technical support team for assistance.

• How do I subscribe to The Epoch Times?

  You can subscribe to The Epoch Times via our website or by calling our subscription hotline at 1-800-829-7188.

• How do I change my subscription plan?

  To change your subscription plan, please contact our subscription department at 1-800-829-7188 or email us at [email protected].

• I am not receiving my print edition of The Epoch Times. What should I do?

  Please check if your subscription is still active and your address is up-to-date. If everything appears to be in order, contact our subscription department for assistance.

• How do I cancel my subscription to The Epoch Times?

  To cancel your subscription, please contact our subscription department at 1-800-829-7188 or email us at [email protected].

• Why am I being charged twice for my subscription?

  This could be due to an error in our system. Please contact our subscription department for assistance.

• I am unable to login to my account on The Epoch Times website. What should I do?

  Please make sure you are using the correct login credentials. If you have forgotten your password, you can request a password reset via email. If the issue persists, please contact our technical support team for assistance.

• How do I report a technical issue or error on The Epoch Times website?

  You can report a technical issue by contacting our technical support team via email at [email protected].

• Why am I unable to access premium content on The Epoch Times website?

  Premium content is only available to subscribers. If you are a subscriber and still unable to access premium content, please contact our subscription department for assistance.

• Why are there ads on The Epoch Times website?

  The ads on our website help support our operations and provide you with free access to our content.

• How do I report a mistake or error in an article on The Epoch Times website?

  Please contact our editorial team at [email protected] with the details of the error and the article link.

• Can I share articles from The Epoch Times on social media?

  Yes, you can share our articles on social media, but please make sure to include a link to the original article.

• Why is The Epoch Times available in multiple languages?

  We strive to provide accurate and truthful information to people around the world, regardless of language barriers.

• Is The Epoch Times biased towards a particular political ideology?

  No, The Epoch Times takes pride in its impartial and unbiased reporting.

• How do I contact The Epoch Times for general inquiries?

  You can contact us via email at [email protected] or by phone at 1-800-259-7252.

• How do I submit a letter to the editor for The Epoch Times?

  You can submit a letter to the editor via email at [email protected].

• Can I submit a guest column or op-ed to The Epoch Times?

  Yes, please contact our editorial team at [email protected] for guidelines and submission instructions.

• How do I apply for a job at The Epoch Times?

  You can view our current job openings and apply through our careers website at https://epochtimescareers.com/.

• Why is The Epoch Times consistently banned or restricted on social media platforms?

  Certain social media platforms have been cracking down on content related to The Epoch Times due to allegations of misinformation and connections to political groups. However, we stand by our commitment to honest and accurate reporting.

• Where can I find the print edition of The Epoch Times in my city?

  You can find locations where The Epoch Times print edition is distributed in your city by visiting our website and clicking on the "Print Edition" tab.

• How do I contact The Epoch Times for a press inquiry?

  Please contact our press department at [email protected].

• Can I submit a correction request for an article on The Epoch Times website?

  Yes, please email [email protected] with details of the error and the article link.

• How do I become a contributor for The Epoch Times?

  We are always looking for talented writers and contributors. To apply, please visit our careers website at https://epochtimescareers.com/.

• Why is my comment not showing up on The Epoch Times website?

  All comments go through a moderation process, so if your comment does not comply with our commenting policy, it may not be approved.

• How can I report abusive or inappropriate comments on The Epoch Times website?

  You can report a comment by clicking on the "Report" button next to the comment. You can also contact our team at [email protected].