Thalia FAQ

Common FAQ for Thalia

• What is Thalia?

  Thalia is a digital platform that allows users to stream and download music, ebooks, and audiobooks.

• How do I sign up for Thalia?

  You can sign up for Thalia by visiting their website and clicking on the sign-up button. You will need to provide your email address, create a password and choose a subscription plan.

• What are the available subscription plans for Thalia?

  Thalia offers two subscription plans: premium and premium plus. The premium plan allows you to access unlimited music streaming, while the premium plus plan also includes unlimited downloads for ebooks and audiobooks.

• Can I use Thalia on multiple devices?

  Yes, you can use Thalia on up to five devices with one account.

• How do I reset my password on Thalia?

  You can reset your password by clicking on the forgot password link on the Thalia sign-in page and following the instructions.

• Is Thalia available in my country?

  Thalia is currently available in select European countries, such as Germany, Austria, and Switzerland.

• Can I cancel my subscription to Thalia?

  Yes, you can cancel your subscription at any time by going to your account settings.

• Why am I unable to download music on Thalia?

  This could be due to a slow internet connection or an issue with your device. Try restarting your device and checking your internet connection before trying again.

• Why am I unable to stream music on Thalia?

  This could be due to high traffic on the server or an issue with your internet connection. Try refreshing the page or restarting your device and trying again.

• Can I download an entire album on Thalia?

  Yes, you can download entire albums on Thalia as long as you have a premium plus subscription.

• Can I listen to Thalia offline?

  Yes, with a premium plus subscription, you can download music, ebooks, and audiobooks for offline listening.

• Why am I getting an error message when trying to sign in to Thalia?

  This could be due to an incorrect email address or password. Double-check your login information and try again.

• Why cant I hear any sound on Thalia?

  This could be due to your devices volume being turned off or muted. Make sure your volume is turned up and try again.

• How do I add music to my Thalia library?

  To add music to your library, click on the add to library button next to the song or album you want to save.

• Why cant I find a specific song on Thalia?

  Thalia may not have the rights to that particular song, or it may not be released in your country.

• Can I create playlists on Thalia?

  Yes, you can create playlists by clicking on the playlist button on your saved songs or albums.

• I am having trouble playing a specific audiobook on Thalia. What do I do?

  This could be due to a technical issue. Try restarting your device or contacting Thalia customer support for assistance.

• Why am I getting an error when trying to download an audiobook on Thalia?

  This could be due to a weak internet connection or insufficient storage space on your device. Try moving closer to your Wi-Fi or freeing up space on your device.

• Can I change my subscription plan on Thalia?

  Yes, you can upgrade or downgrade your subscription plan at any time by going to your account settings.

• Is there a limit on the number of songs I can save on Thalia?

  No, there is no limit on the number of songs you can save on Thalia.

• Can I access Thalia on my smart TV?

  Yes, you can download the Thalia app on your smart TV and access the platform that way.

• Why am I being asked to upgrade my subscription when I try to download an ebook on Thalia?

  This could be because you have a premium subscription, which only allows for music streaming. You will need a premium plus subscription to download ebooks.

• Can I download the same ebook multiple times on Thalia?

  Yes, you can download an ebook multiple times on Thalia as long as you have a premium plus subscription.

• How do I delete a saved ebook on Thalia?

  You can delete a saved ebook by going to your library and clicking on the delete button next to the book you want to remove.

• Why am I getting an error when trying to play an ebook on Thalia?

  This could be due to an issue with the file or compatibility with your device. Contact Thalia customer support for assistance.

• How do I change the language on Thalia?

  You can change the language by going to your account settings and selecting the language you want from the drop-down menu.