Tesla FAQ

Common FAQ for Tesla

• What does "Check Engine" light mean in a Tesla?

  The "Check Engine" light in a Tesla indicates that there is an issue with the car's engine or emissions system.

• How do I reset the "Check Engine" light on my Tesla?

  To reset the "Check Engine" light on a Tesla, you can either drive the car for a few days and see if it turns off or visit a Tesla service center to have them reset it for you.

• Why is my Tesla not charging?

  There could be several reasons why your Tesla is not charging, such as a faulty charger, damaged charging cable, or an issue with the car's charging port. Please refer to the Tesla support page for troubleshooting steps.

• How can I fix the "Charger Error" message on my Tesla?

  The "Charger Error" message on a Tesla usually indicates an issue with the charging hardware or software. Please check the charging equipment and try charging at a different location. If the issue persists, contact Tesla support for further assistance.

• Why is my Tesla showing the "Service Required" message?

  The "Service Required" message on a Tesla can appear for various reasons, such as a software update, regular maintenance, or a potential issue with the car. It is best to take your Tesla to a Tesla service center for a proper diagnosis.

• How do I update the software on my Tesla?

  To update the software on a Tesla, go to the car's menu, select "Software," and then click on "Check for Updates." You can also schedule updates to occur automatically when your car is connected to Wi-Fi.

• How can I fix the "Unavailable Supercharger" error on my Tesla?

  The "Unavailable Supercharger" error on a Tesla is usually due to a communication issue between the car and the charging station. You can try unplugging and replugging the car, restarting the charging station, or using a different Supercharger.

• Why is my Tesla displaying the "No Key Detected" message?

  The "No Key Detected" message on a Tesla occurs when the car cannot detect the key fob. Try replacing the battery and/or re-syncing the key fob. If the issue continues, contact Tesla support for help.

• How do I unlock my Tesla if the key fob battery is dead?

  If the key fob battery in a Tesla is dead, you can use the backup key card to unlock the car. If you do not have the key card, you can use the Tesla mobile app to unlock the car remotely.

• Why is my Tesla's touchscreen frozen?

  A frozen touchscreen in a Tesla is often due to a temporary software bug. Try restarting the touchscreen by holding down the two scroll buttons on the steering wheel for a few seconds. If the issue persists, contact Tesla support.

• How do I fix the "Bluetooth Connection Failed" error on my Tesla?

  The "Bluetooth Connection Failed" error on a Tesla can be resolved by resetting the car's Bluetooth settings or restarting your phone. If the problem persists, refer to the Tesla user manual or contact Tesla support.

• Why is my Tesla's autopilot not working?

  Autopilot not working on a Tesla could be due to several reasons, such as poor weather conditions, road construction, or a software glitch. Refer to the Tesla support page for troubleshooting steps or contact Tesla support for further assistance.

• How do I update my Tesla's navigation maps?

  To update the navigation maps on a Tesla, go to the car's menu, select "Software," and then click on "Map Version." If an update is available, follow the prompts to download and install it.

• Why is my Tesla's sunroof not closing?

  A sunroof not closing on a Tesla may be due to a faulty motor, debris stuck in the track, or a software issue. It is best to take your Tesla to a service center for a proper diagnosis and repair.

• How do I fix the "HVAC System Needs Service" error?

  The "HVAC System Needs Service" error on a Tesla could indicate an issue with the heating, ventilation, and air conditioning system. It is recommended to take your car to a Tesla service center for a proper diagnosis and repair.

• Why is my Tesla's air suspension not working?

  A Tesla's air suspension may not work due to a punctured airbag, a damaged compressor, or a software issue. It is best to take your car to a Tesla service center for a proper diagnosis and repair.

• How can I reset my Tesla's trip meter?

  To reset the trip meter on a Tesla, go to the car's menu, select "Settings," and then click on "Drivetrain." Scroll down to "Trip Meter" and click "Reset."

• Why is my Tesla's regenerative braking not working?

  A Tesla's regenerative braking may not work due to a software issue or a malfunctioning brake pedal sensor. Contact Tesla support if you are experiencing issues with your regenerative braking.

• How do I fix the "Battery Safety System Needs Service" error on my Tesla?

  The "Battery Safety System Needs Service" error on a Tesla could indicate a problem with the car's battery safety features. It is recommended to contact Tesla support or take your car to a service center for assistance.

• Why is my Tesla's key fob not working?

  If the key fob is not working on a Tesla, try replacing the battery or re-syncing it with the car. If the issue continues, contact Tesla support for assistance.

• How do I adjust the seats in my Tesla?

  To adjust the seats in a Tesla, use the buttons on the side of the seat or go to the car's menu, select "Controls," and then click on "Seat Controls."

• Why is my Tesla's automatic parking not working?

  Automatic parking may not work on a Tesla due to a software issue or faulty sensors. Refer to the Tesla user manual for troubleshooting steps or contact Tesla support for assistance.

• How can I report a bug or issue with my Tesla?

  To report a bug or issue with a Tesla, go to the car's menu, select "Controls," and then click on "Bug Report." This will send a report directly to Tesla to be addressed in future updates.

• Why is my Tesla's cruise control not working?

  When the cruise control is not working on a Tesla, it could be due to a software issue, a faulty sensor, or low visibility. Refer to the Tesla user manual or contact Tesla support for assistance.

• How do I adjust the mirrors on my Tesla?

  To adjust the mirrors in a Tesla, use the buttons on the driver's door or go to the car's menu, select "Controls," and then click on "Mirror Controls."

• Why is my Tesla's battery draining quickly?

  A Tesla's battery may drain quickly due to excessive use of features like air conditioning or seat heaters, cold weather, or a faulty battery. Contact Tesla support for assistance if your battery is draining too quickly.