Teachable FAQ

Common FAQ for Teachable

• What is Teachable?

  Teachable is an online platform that allows users to create and manage their own online courses.

• How do I sign up for Teachable?

  To sign up for Teachable, go to their website and click on the "Sign Up" button at the top right corner. You will need to enter your name, email, and create a password to complete the process.

• What are the requirements for creating a course on Teachable?

  To create a course on Teachable, you will need a computer with an internet connection, a webcam (if you plan on recording videos), and a microphone for audio recording.

• How do I create a course on Teachable?

  To create a course on Teachable, log in to your account and click on the "New Course" button. Follow the prompts to add course content, set pricing, and publish your course.

• Can I add videos to my course on Teachable?

  Yes, you can add videos to your course on Teachable. You can either upload pre-recorded videos or record them directly on the platform using the Teachable video tool.

• What happens if my students experience technical issues while taking my course on Teachable?

  If your students experience technical issues, they can contact Teachable's support team for assistance. You can also reach out to Teachable's support team if the issue is related to your course content.

• Is there a limit to the number of students I can have in my course on Teachable?

  No, there is no limit to the number of students you can have in your course on Teachable.

• Can I offer discounts or coupons for my course on Teachable?

  Yes, you can create and offer discounts or coupons for your course on Teachable. You can set the discount amount, duration, and usage limits.

• How do I receive payments for my course on Teachable?

  Teachable integrates with payment gateways such as PayPal and Stripe to process payments from your students. You will need to set up a payment gateway account and connect it to your Teachable account to receive payments.

• What is the commission fee for using Teachable?

  Teachable offers different plans with varying commission fees. The Basic plan has a 5% transaction fee per sale, the Professional plan has a 2% fee, and the Business plan has no transaction fees.

• Can I receive payments in my local currency on Teachable?

  Yes, Teachable supports multiple currencies, allowing you to receive payments in your local currency.

• How often will I receive my course earnings on Teachable?

  Teachable offers instant payouts, meaning you can receive your earnings as soon as a student makes a purchase. For transactions made through PayPal, it may take 24-48 hours to process.

• Can I track my course sales and revenue on Teachable?

  Yes, Teachable provides detailed analytics and reporting tools to track your course sales and revenue.

• How do I promote my course on Teachable?

  Teachable offers various marketing tools and integrations to help you promote your course, including email marketing, affiliate marketing, and social media integration.

• What should I do if I forget my Teachable login information?

  If you forget your login information, you can reset your password by clicking on the "Forgot password?" link on the login page.

• Can I have multiple course instructors on Teachable?

  Yes, you can add multiple course instructors to your Teachable course.

• Does Teachable have a mobile app?

  Yes, Teachable has a mobile app available for both iOS and Android devices.

• What if I encounter an error while using Teachable?

  If you encounter an error, try refreshing the page or logging out and back in to your account. If the error persists, you can contact Teachable's support team for assistance.

• How do I cancel my Teachable account?

  To cancel your Teachable account, go to your account settings and click on the "Delete Account" button. Keep in mind that this action is irreversible and will also delete all of your course content.

• Can I make my course on Teachable private?

  Yes, you can set your course to be private, meaning only students who have been specifically invited by you can access it.

• Does Teachable offer student engagement features?

  Yes, Teachable offers features such as discussion forums and quizzes to help increase student engagement in your course.

• Is Teachable accessible for students with disabilities?

  Teachable is committed to accessibility and offers features such as closed captioning and keyboard navigation to ensure accessibility for all students.

• Can I customize the design and branding of my course on Teachable?

  Yes, Teachable allows you to fully customize the design and branding of your course, including custom URLs, logos, and colors.

• Can I offer a free trial for my course on Teachable?

  Yes, you can offer a free trial for your course on Teachable. You can set the trial duration and the amount students will be charged after the trial ends.

• How do I delete a lesson or a course on Teachable?

  To delete a lesson or a course on Teachable, go to the course builder and click on the "Edit" button next to the lesson or course you want to delete. Then, click on the "Delete" button.

• Can I translate my course on Teachable?

  Yes, you can translate your course content into different languages on Teachable. You can also set different pricing for each language version.

• How do I prevent my course from being shared without permission on Teachable?

  Teachable has built-in security features to prevent students from sharing your course content with others without permission. These features include DRM protection and video encryption.

• Is there a limit to the number of courses I can create on Teachable?

  No, there is no limit to the number of courses you can create on Teachable, regardless of which plan you are on.

• Where can I find additional resources and support for Teachable?

  You can visit Teachable's help center for tutorials, webinars, and additional support resources, or you can contact their support team directly for assistance.