T-online FAQ

Common FAQ for T-online

• What is t-online?

  T-Online, or T-Online.de, is a German-based internet service provider and email service.

• How do I create a t-online email account?

  To create a t-online email account, go to the T-Online website and click on the "Registrieren" (Register) button. Follow the prompts to complete the registration process.

• Why am I unable to log into my t-online email account?

  There could be several reasons for this, including incorrect login credentials, server issues, or a suspended account. Try resetting your password or contact T-Online customer support for assistance.

• How do I reset my t-online email password?

  You can reset your t-online email password by clicking on the "Passwort vergessen?" (Forgot password?) link on the login page. Follow the prompts to reset your password.

• Why am I not receiving any emails in my t-online inbox?

  This could be due to an issue with the server or with your email settings. Check your internet connection and email settings, and if the problem persists, contact T-Online customer support.

• How can I add a new email address to my t-online account?

  To add a new email address to your t-online account, log into your account and click on the "E-Mail" tab. Then, click on the "E-Mail-Adresse anlegen" (Create email address) button and follow the prompts.

• What should I do if I accidentally delete an important email in my t-online account?

  If you have accidentally deleted an important email, you can try recovering it from your trash or contact T-Online customer support for assistance.

• How do I change the display language in my t-online email account?

  To change the display language in your t-online email account, log into your account and go to the "Einstellungen" (Settings) tab. Then, click on "Sprache ndern" (Change language) and select your preferred language.

• Why am I unable to send emails from my t-online account?

  This could be due to incorrect email settings or a problem with the server. Check your email settings and try again. If the issue persists, contact T-Online customer support for assistance.

• How do I add attachments to my emails in t-online?

  To add attachments to your emails in t-online, click on the "Anlage hinzufgen" (Add attachment) button while composing your email.

• Why am I receiving spam emails in my t-online inbox?

  Unfortunately, spam emails are a common occurrence for all email providers. You can mark spam emails as "Junk" to help t-online filter out future spam emails.

• How do I filter out unwanted emails in my t-online account?

  To filter out unwanted emails, go to the "Einstellungen" (Settings) tab in your t-online account and click on "Filterregeln" (Filter rules). From there, you can set up rules to automatically sort emails into different folders.

• Why am I seeing ads in my t-online email account?

  T-online may display ads in your email account as a way to fund their free email service. You can upgrade to their ad-free premium version to remove ads.

• How can I access my t-online email account on my mobile device?

  You can access your t-online email account on your mobile device by downloading the T-Online email app or by setting up your account through your device's email settings.

• How do I clear my t-online email inbox?

  To clear your t-online email inbox, select the emails you want to delete, and click on the "Lschen" (Delete) button. You can also select all emails by clicking on the "Alle whlen" (Select all) button and then click on "Lschen" (Delete).

• Why am I having trouble downloading email attachments?

  This could be due to a slow internet connection or a problem with the attachment. Try downloading the attachment again or contact T-Online customer support for assistance.

• How can I organize my emails in folders in t-online?

  To organize your emails in folders, click on the "Ordner" (Folders) tab in your t-online account, then click on "Neuen Ordner anlegen" (New folder) and follow the prompts to create a new folder.

• Why are my emails not syncing properly in my t-online account?

  This could be an issue with your internet connection or email settings. Check your connection and settings, and if the issue persists, contact T-Online customer support for assistance.

• How do I unsubscribe from email newsletters in t-online?

  To unsubscribe from email newsletters, look for the "Unsubscribe" button at the bottom of the email. Click on it, and follow the prompts to confirm your unsubscribe request.

• How can I recover a deleted email in my t-online account?

  If the email was recently deleted, you can try recovering it from your trash. If it was deleted a while ago, it may not be recoverable. Contact T-Online customer support for assistance.

• Why am I seeing an error message when trying to open an email in t-online?

  This could be due to a problem with the email or a temporary issue with the T-Online server. Try refreshing the page or logging out and back in. If the problem persists, contact T-Online customer support for assistance.

• How do I block a specific sender in t-online?

  To block a specific sender in t-online, open the email from the sender, click on the "Optionen" (Options) tab, and then click on "Absender blockieren" (Block sender).

• How do I update my contact information in t-online?

  To update your contact information, log into your t-online account and click on the "Mein T-Online" (My T-Online) tab. From there, you can edit your profile information.

• Why am I unable to send large files through my t-online email account?

  T-online has a file size limit for email attachments, typically 25 MB. If your file is larger than this limit, you can try using a file-sharing service or compressing the file before sending it.

• How can I access my t-online email account while abroad?

  You can access your t-online email account while abroad by logging in through the t-online website or using third-party email clients that support t-online.

• What should I do if I suspect my t-online email account has been hacked?

  If you suspect your t-online email account has been hacked, change your password immediately and contact T-Online customer support for further assistance.

• How can I report a technical issue with my t-online email account?

  To report a technical issue, contact T-Online customer support through their website or by calling their support hotline.

• How can I contact t-online customer support?

  You can contact T-Online customer support by going to their website and clicking on the "Kontakt" (Contact) button. From there,