Svtplay FAQ

Common FAQ for Svtplay

• What is SVT Play?

  SVT Play is a streaming service owned and operated by the Swedish national public broadcaster, Sveriges Television.

• How can I access SVT Play?

  You can access SVT Play through the website svtplay.se or by downloading the SVT Play app on your smartphone or tablet.

• Why can't I watch certain programs on SVT Play?

  Some programs on SVT Play may be restricted due to licensing agreements or geoblocking. If you are outside of Sweden, you may not be able to watch certain programs.

• I am located in Sweden, but I still can't watch some programs on SVT Play. What should I do?

  This could be due to technical issues. Try clearing your browser's cache and cookies and restarting the app. If the problem persists, you can report it to SVT Play's customer support.

• Why do I need to create an account to watch SVT Play?

  Creating an account allows you to personalize your viewing experience and save your favorite programs. It also ensures that you are within Sweden when accessing the service.

• Can I watch SVT Play for free?

  Yes, SVT Play is free to use for anyone located within Sweden. Some programs may require a paid subscription, but these are clearly marked on the website and app.

• Can I download programs from SVT Play?

  No, downloading programs from SVT Play is not currently supported. You can only stream programs on the website or app.

• Why am I experiencing buffering or lag while watching SVT Play?

  This could be due to slow internet connection or heavy internet traffic. Try lowering the video quality or restarting your router.

• I am receiving an error message when trying to watch a program on SVT Play. What does it mean?

  Error messages on SVT Play can indicate various technical issues. Try reloading the page or restarting the app. If the problem persists, you may need to contact SVT Play's customer support.

• Can I watch SVT Play on multiple devices at the same time?

  Yes, you can access SVT Play on multiple devices at the same time, as long as they are all connected to the same internet network.

• How long are programs available on SVT Play?

  Most programs on SVT Play are available for on-demand viewing for 30 days after their initial broadcast. This can vary for certain programs and may be extended for special events.

• Can I watch live TV on SVT Play?

  Yes, SVT Play offers live streaming of its broadcast channels for users located within Sweden.

• I am experiencing audio or video syncing issues while watching SVT Play. How can I fix this?

  This could be due to your device's settings. Make sure that your audio and video settings are properly configured and try reloading the program.

• Is there a limit to how much I can watch on SVT Play?

  No, there are no limits on how much you can watch on SVT Play. However, some programs may have a restricted number of views due to licensing agreements.

• Why am I seeing advertisements on SVT Play?

  As a public broadcaster, SVT Play is funded by advertising. However, most of its programs are ad-free.

• Is SVT Play accessible for people with disabilities?

  Yes, SVT Play offers audio description and subtitles for many of its programs to make them more accessible for people with disabilities.

• Can I watch programs with English subtitles on SVT Play?

  Some programs on SVT Play may offer English subtitles, but this varies depending on the content. You can check the program's details to see if English subtitles are available.

• Can I watch SVT Play abroad?

  No, SVT Play is only available within Sweden. If you try to access it from another country, you will likely encounter geoblocking restrictions.

• How can I get in touch with SVT Play's customer support?

  You can reach SVT Play's customer support through their online contact form at https://www.svtplay.se/kundservice-kontakt.

• Is SVT Play available on smart TVs?

  Yes, SVT Play is available on some smart TVs. You can check your TV's app store to see if the SVT Play app is available for download.

• Can I watch SVT Play in 4K quality?

  No, SVT Play currently does not offer 4K quality for its programs. Most programs are available in 720p or 1080p.

• Is there a parental control feature on SVT Play?

  Yes, you can set up parental controls on your SVT Play account to restrict access to certain programs based on age ratings.

• Why is the video or audio quality poor on SVT Play?

  This could be due to your internet connection or device settings. Try increasing the video quality or restarting your device.

• Can I watch sports events on SVT Play?

  Yes, SVT Play offers live streaming of sports events such as football, hockey, and athletics.

• How can I report inappropriate content on SVT Play?

  If you come across inappropriate content on SVT Play, you can report it to SVT Play's customer support through their online contact form.

• Is there a limit to how many programs I can save on SVT Play?

  No, there is no limit to how many programs you can save on your SVT Play account.

• Is SVT Play available in other languages besides Swedish?

  No, SVT Play is only available in Swedish. However, some programs may offer subtitles in other languages.