Here we have gathered the most common questions about Shopee.
Hopefully the answer to your question is here.
Common FAQ for Shopee
What is the refund process?
To request a refund, go to "My Purchases" and click on the item you want to return. Then, click on the "Request Refund" button and follow the instructions.
Can I change my delivery address?
Yes, you can change your delivery address before the item is shipped. Just go to "My Purchases" and click on the item, then click on "Edit Shipping Address."
What if my item is damaged during shipping?
If your item arrives damaged, you can request for a return and refund within 7 days of delivery. Please provide photos of the damaged item and packaging for verification.
