Setupad FAQ

Common FAQ for Setupad

• What is setupad?

  Setupad is an ad revenue optimization platform that helps publishers maximize their online ad revenue.

• How does setupad work?

  Setupad uses header bidding technology to auction off ad spaces to multiple demand sources, resulting in higher CPMs and increased ad revenue for publishers.

• What is header bidding?

  Header bidding is a programmatic advertising technique that allows publishers to offer their ad inventory to multiple buyers simultaneously, increasing competition and potential revenue.

• Can I use setupad on any website?

  Yes, setupad is compatible with any website or content management system (CMS).

• How do I set up setupad on my website?

  Please refer to our step-by-step guide for instructions on how to set up setupad on your website.

• Do I need any technical skills to use setupad?

  No, setupad is user-friendly and can be set up without any technical knowledge. However, if you encounter any issues, our support team is always available to assist you.

• What is the cost of using setupad?

  Setupad offers a revenue share model, meaning we only earn a percentage of the additional revenue we generate for publishers. There are no upfront costs or hidden fees.

• How long does it take for setupad to start increasing my ad revenue?

  The time it takes for setupad to increase your ad revenue varies depending on your website's traffic and the type of ads you display. On average, it takes a few weeks to see significant results.

• Can I use setupad with other ad networks?

  Yes, setupad is compatible with other ad networks and can be used alongside them.

• Why do I see a "No ad sources found" message in the setupad dashboard?

  This message appears when there are no active ad sources connected to your account. Please make sure you have added and activated at least one ad source.

• How do I know if setupad is working on my website?

  You can check the setupad dashboard to see real-time ad performance and revenue. You can also enable setupad debugging to track the ad requests and responses on your website.

• Why is my ad revenue not increasing after setting up setupad?

  There could be multiple reasons for this, such as low website traffic, low-quality ad inventory, or issues with ad setup. Please check our troubleshooting guide for possible solutions or contact our support team for assistance.

• What is the difference between setupad and Google AdSense?

  Setupad uses header bidding, while Google AdSense uses the traditional waterfall method. Setupad offers ad spaces to multiple ad networks simultaneously, resulting in higher CPMs, while AdSense offers ad spaces to one network at a time.

• Can setupad decrease my ad revenue?

  No, setupad is designed to increase ad revenue. However, there may be fluctuations in your ad earnings due to various factors such as seasonality and changes in website traffic.

• Why do I see a "Timeout" or "No Bid" error in my ad tags?

  These errors occur when there are delays in receiving bids from ad networks, usually because of a slow internet connection or issues with the ad network's server. Please refresh the page, and if the error persists, contact our support team for further assistance.

• How do I add or remove ad zones on my website?

  You can manage your ad zones from the setupad dashboard. Please refer to our guide for step-by-step instructions.

• Can I customize the appearance of ads displayed by setupad?

  Yes, you can customize the design and format of your ads from the setupad dashboard.

• How do I delete my setupad account?

  Please contact our support team to request the deletion of your account.

• Will setupad work on my mobile website?

  Yes, setupad is fully compatible with mobile websites and can help increase ad revenue for them.

• Can I use setupad on my mobile app?

  Yes, setupad offers a mobile SDK for In-App advertising. Please contact our support team for more information.

• Why am I seeing repeat ads on my website?

  This could be due to a low fill rate, where not enough ad inventory is available to display unique ads. This can also be caused by ad blockers. Please contact our support team for assistance.

• Why am I seeing irrelevant or inappropriate ads on my website?

  Setupad has strict policies in place to ensure that only safe and appropriate ads are displayed. If you encounter such ads, please contact our support team with screenshots and the ad's URL for further investigation.

• Can I choose which ad networks are used in setupad?

  Yes, you can choose the ad networks you want to work with from the setupad dashboard.

• How can I track my ad performance and revenue on setupad?

  The setupad dashboard provides real-time performance and revenue data. You can also integrate Google Analytics to track your ad income.

• Can I use setupad if my website does not have significant traffic?

  Yes, setupad can work for websites of all sizes. However, the results may not be as significant for lower-traffic websites.

• How do I contact setupad support?

  You can contact our support team via email at support@setupad.com or through the live chat feature on our website.

• Can I get paid through PayPal?

  Yes, we offer PayPal as a payment method for publishers. However, other payment options are also available. Please refer to our payment terms for more information.