Seb FAQ

Common FAQ for Seb

• What is SEB?

  SEB stands for "Secure Browser." It is a web browser designed for online testing and secure browsing.

• Why do I need to use SEB for online testing?

  SEB ensures that the test taker can only access the test and nothing else during the testing period, preventing cheating and maintaining the integrity of the test.

• How do I download and install SEB?

  You can download and install SEB from the official SEB website: https://safeexambrowser.org/download_en.html

• I am having trouble installing SEB on my computer. What should I do?

  First, make sure that your computer meets the minimum system requirements for SEB. If you continue to experience issues, please refer to the installation instructions provided on the official SEB website or reach out to the technical support team for assistance.

• Can I use SEB on any operating system?

  SEB is compatible with Windows, Mac, and some Linux operating systems. Please check the official SEB website for the full list of supported operating systems.

• What is the minimum system requirements for SEB?

  For Windows, the minimum system requirements are: Windows 7, 2GB RAM, and 500MB of free disk space. For Mac, the minimum system requirements are Mac OS X 10.7, 2GB RAM, and 500MB of free disk space.

• Can I use SEB on my mobile device?

  Currently, SEB is only available for desktop and laptop computers.

• How do I use SEB for online testing?

  Once SEB is installed and configured on your computer, simply open the program and enter the designated exam URL to begin the online testing process.

• I cannot connect to the internet while using SEB. What should I do?

  This may be due to your internet connection or firewall settings. Make sure your internet connection is stable and adjust your firewall settings to allow SEB to access the internet.

• My test session suddenly ended and I received an error message. What should I do?

  This may be due to a glitch or an internet connectivity issue. Contact your test administrator for further assistance.

• How do I exit SEB after finishing my online test?

  Click on the SEB menu button in the top right corner of the screen and select "Quit SEB" from the menu.

• I have forgotten my SEB password. What should I do?

  Please contact your test administrator for assistance with resetting your SEB password.

• My SEB session is frozen. What should I do?

  Try restarting your computer and opening SEB again. If the issue persists, contact your test administrator for assistance.

• I am experiencing technical difficulties during my online test. What should I do?

  Contact your test administrator immediately for assistance. They will be able to troubleshoot the issue and provide further instructions.

• The webpage I need to access for my online test is not loading. What should I do?

  Check your internet connection and make sure your firewall settings allow SEB to access the internet. If the issue persists, contact your test administrator for assistance.

• Can I use other programs or applications while using SEB for an online test?

  No, SEB is designed to restrict access to other programs and applications during the testing period.

• Can I customize the settings on SEB?

  Yes, you can customize certain aspects of SEB, such as the language and default settings. Please refer to the user guide on the official SEB website for instructions on how to customize SEB.

• Can I use SEB for regular browsing?

  While SEB can be used for regular browsing, it is primarily designed for online testing and may limit access to certain websites and functions.

• I received a message that my browser is not supported. What does this mean?

  This means that the website or online test you are trying to access does not support SEB. Please contact your test administrator for further instructions.

• Can I use SEB for offline testing?

  No, SEB requires an internet connection to function properly.

• How do I update SEB?

  SEB will prompt you to update when a new version is available. Simply follow the instructions on the screen to update the program.

• I accidentally closed SEB during my online test. What should I do?

  Contact your test administrator for further instructions. Depending on the test settings, you may be able to resume your test where you left off.

• I am experiencing lag or delayed response within SEB. What can I do to fix this?

  Check your internet connection and make sure no other programs or applications are using a large amount of bandwidth. If the issue persists, contact your test administrator for assistance.

• Can I use my personal browser extensions while using SEB for an online test?

  No, SEB does not allow browser extensions to be used during the testing period.

• Is SEB secure?

  SEB is designed with security in mind and implements various measures to ensure a secure testing environment. However, it is important to follow all testing guidelines and instructions provided by the test administrator to ensure the integrity of the test.

• Can I use SEB on multiple devices?

  Yes, you can use SEB on multiple devices as long as they meet the minimum system requirements and have the program installed.

• How do I uninstall SEB from my computer?

  If you no longer need SEB, simply find the program in your list of installed programs and select "uninstall." If you are having trouble uninstalling SEB, please refer to the instructions on the official SEB website or contact technical support for assistance.