Common FAQ for Nordvpn
-
What should I do if I am unable to connect to the server?
First, make sure you have selected the correct server location. If the issue persists, try restarting the application or your device.
-
Is it possible to use the service on multiple devices?
Yes, you can use the service on up to 6 devices simultaneously with one account.
-
What do I do if I forget my account password?
You can reset your password by clicking the "Forgot Password" link on the login page and following the instructions.
-
Is it safe to use public Wi-Fi with this service?
Yes, the service uses military-grade encryption to protect your data on public Wi-Fi networks.
-
Can I switch between different server locations?
Yes, you can easily switch between different server locations through the application or website.
-
What happens to my subscription if I want to cancel?
If you cancel your subscription, you will still be able to use the service until the end of your billing cycle.
-
Are there any restrictions on the amount of data I can use?
No, there are no restrictions on the amount of data you can use while connected to the service.
-
Do you keep any logs of my online activity?
No, the service has a strict no-logging policy to ensure your privacy and security.
-
How do I know if the service is working properly?
You can check your IP address or run a DNS leak test to ensure that the service is working properly.
-
Can I use the service for torrenting or P2P sharing?
Yes, the service allows P2P sharing on designated servers.
-
What do I do if I experience slow connection speeds?
Try connecting to a different server location or contact customer support for assistance.
-
Can I use the service to access streaming services?
Yes, the service can help you access geo-restricted streaming platforms like Netflix or Hulu.
-
Does the service offer a money-back guarantee?
Yes, the service offers a 30-day money-back guarantee for new subscriptions.
-
Can I set up the service on my router?
Yes, you can set up the service on select routers to secure all devices connected to your network.
-
Are there any additional fees for using the service?
No, there are no hidden fees or charges for using the service. The subscription fee is all-inclusive.
