Nordnet FAQ

Common FAQ for Nordnet

• What should I do if I can't log in to my Nordnet account?

  First, double check that you are using the correct username and password. If you have forgotten your password, you can reset it by clicking on "Forgot password" on the login page. If you still can't log in, please contact customer support.

• I keep getting an error message saying "Failed to load data." What does this mean?

  This error message usually appears when there is a problem with your internet connection. Please check your internet connection and try again. If the problem persists, contact customer support.

• How do I deposit funds into my Nordnet account?

  You can deposit funds by clicking on the "Deposit" tab in your account and following the instructions. You can choose to transfer the funds from your bank account or use a credit/debit card.

• Why can't I see my account balance on Nordnet?

  There may be a delay in updating your account balance. If the problem persists, please contact customer support.

• Can I trade on Nordnet using my mobile phone?

  Yes, Nordnet offers a mobile app for trading on the go. You can download it from the App Store or Google Play Store.

• I am trying to buy a stock on Nordnet, but it keeps showing an error message. What should I do?

  Please check that you have sufficient funds and the stock is available for trading. If the problem persists, contact customer support.

• How do I sell a stock on Nordnet?

  You can sell a stock by clicking on the "Sell" tab, selecting the stock you want to sell, and entering the number of shares you want to sell.

• Can I cancel an order on Nordnet?

  Yes, you can cancel an order as long as it has not been executed yet. You can do this by going to the "Orders" tab and selecting the order you want to cancel.

• What is a limit order on Nordnet?

  A limit order is an order to buy or sell a stock at a specific price or better. This means you can specify the maximum price you are willing to pay for a stock or the minimum price you are willing to sell it for.

• How do I get access to research and analysis on Nordnet?

  Nordnet offers free research and analysis tools for all customers. You can access them by clicking on the "Research" tab in your account.

• What is the minimum deposit required to open a Nordnet account?

  The minimum deposit required to open an account on Nordnet varies depending on the type of account. For example, the minimum deposit for a share savings account is 50 euros.

• How do I transfer my investments from another broker to Nordnet?

  You can transfer your investments to Nordnet by filling out a transfer request form and sending it to your current broker. More information and instructions can be found on our website.

• What is the difference between a cash account and a margin account on Nordnet?

  A cash account requires you to have sufficient funds in your account before you can make a trade, while a margin account allows you to borrow money from the broker to make trades. Please note that margin trading carries more risk.

• Can I set up automatic investments on Nordnet?

  Yes, you can set up automatic investments for your share savings account. You can do this by clicking on "Automatic investments" in your account and following the instructions.

• How do I withdraw funds from my Nordnet account?

  You can withdraw funds by clicking on the "Withdraw" tab in your account and following the instructions. Please note that there may be a waiting period for withdrawals to be processed.

• I received a message saying my order was rejected. What does this mean?

  Your order may have been rejected if you did not have sufficient funds or if there was an issue with the stock you were trying to trade. You can try placing the order again or contact customer support for more information.

• I can't find a stock on Nordnet. How can I search for it?

  You can search for a stock by entering the company name or ticker symbol in the search bar at the top of the page. If you still can't find it, the stock may not be available for trading on Nordnet.

• Can I open a Nordnet account if I am not a resident of the country where Nordnet operates?

  No, Nordnet only offers services to residents of the countries where we operate.

• I received a message saying my account is restricted. What does this mean?

  This means that your account has been temporarily limited due to a security reason. Please contact customer support for further assistance.

• How can I track my portfolio performance on Nordnet?

  You can track your portfolio performance by clicking on the "Portfolio" tab in your account. You can also view your past transactions, current holdings, and unrealized gains or losses.

• How do I close my Nordnet account?

  If you would like to close your Nordnet account, please contact customer support for further instructions.

• Can I trade options on Nordnet?

  Yes, Nordnet offers options trading for certain markets. You can check the availability of options trading for a specific stock by searching for it in the trading platform.

• What does the term "bid-ask spread" mean on Nordnet?

  The bid-ask spread is the difference between the highest price a buyer is willing to pay (bid) and the lowest price a seller is willing to accept (ask). This is an important factor to consider when buying or selling a stock.

• How do I change my personal information on Nordnet?

  You can change your personal information, such as your address or email, by going to "Settings" in your account. For security reasons, you may be required to verify your identity before making changes.

• Can I change my currency on Nordnet?

  Yes, you can change your currency, but please note that currency conversion fees may apply. You can do this by going to "Settings" in your account and selecting the currency you want to use.