Here we have gathered the most common questions about Netcologne.
Hopefully the answer to your question is here.
Common FAQ for Netcologne
How can I check my bill and payment status?
You can easily check your bill and payment status by logging into your online account or by calling our customer service hotline.
Is there an installation fee for signing up for the service?
Yes, there is a one-time installation fee that will be included in your first bill. However, we may have special promotions and discounts for new customers.
What should I do if I experience slow internet connection?
First, try restarting your router. If the issue persists, please contact our technical support team for assistance. They will be able to troubleshoot and resolve the issue.
