Miro FAQ

Common FAQ for Miro

• What is the purpose of this service and how can I use it?

  This service is designed for collaborative work, allowing users to collaborate on projects in real time.

• Can I access this service on different devices?

  Yes, this service can be accessed on various devices such as computers, tablets, and smartphones.

• Is there a limit to the number of team members who can use this service?

  No, there is no limit to the number of team members who can use this service. You can add as many team members as you need.

• How to clear Miro cache?

  To clear Miro cache, follow these steps: 1. Open your browser settings and navigate to the "Privacy and Security" section. 2. Find the option to "Clear browsing data" or "Clear cache". 3. Select the time range and ensure that "Cached images and files" is checked. 4. Click "Clear data" to remove the cache. If you are using the desktop app, uninstall and reinstall the app to clear the cache.

• How do I refresh Miro?

  To refresh Miro, simply press the refresh button on your browser or press F5 on your keyboard. If you are using the desktop app, close and reopen the app, or use the shortcut Ctrl+R (Cmd+R on Mac) to refresh the board.

• How do you clean a Miro board?

  To clean a Miro board, you can delete any unnecessary elements by selecting them and pressing the delete key. You can also use the "Frame" tool to group and organize content more effectively. If you want to clear the entire board, you can select all items (Ctrl+A or Cmd+A) and delete them.

• Why is Miro not letting me edit?

  If Miro is not letting you edit, it could be due to permission settings, the board being in view-only mode, or your browser being out of date. Check your permissions, ensure you have editing rights, and try refreshing your browser or updating to the latest version.

• Is Miro free forever?

  Miro offers a free plan with basic features that can be used indefinitely. However, to access advanced features and larger team collaboration, you may need to upgrade to a paid plan.

• How long do Miro boards last?

  Miro boards on the free plan are stored indefinitely as long as the account remains active. There are no automatic deletions, but inactivity might lead to account deactivation.

• Does Miro delete boards?

  Miro does not delete boards automatically. However, users can delete boards manually. Once deleted, boards are moved to the trash, where they can be restored or permanently deleted.

• Can visitors edit Miro boards?

  Visitors can edit Miro boards if the board owner has granted them edit permissions. Otherwise, they can only view or comment, depending on the permissions set by the board owner.

• Is Miro board safe?

  Miro implements robust security measures, including data encryption and compliance with industry standards, to ensure that your boards and data are secure.

• Is Miro data stored in Russia?

  No, Miro does not store its data in Russia. Miro has data centers in several locations, including Europe and the United States, to ensure data security and compliance with regional regulations.

• Is Miro data encrypted?

  Yes, Miro encrypts data both at rest and in transit using industry-standard encryption protocols to protect your information.

• Is Miro trustworthy?

  Miro is a widely trusted platform used by millions of users and companies worldwide. It follows strict security practices, including data encryption, regular audits, and compliance with privacy regulations like GDPR.

• Is Miro GDPR compliant?

  Yes, Miro is GDPR compliant. The platform follows all necessary protocols to ensure that user data is handled in accordance with GDPR regulations, including data processing and storage practices.

• Where does Miro store its data?

  Miro stores its data in secure data centers located in multiple regions, including the United States and Europe. The exact location depends on the user's region and compliance requirements.