Inmotionhosting FAQ

Common FAQ for Inmotionhosting

• What does the error "404 Not Found" mean?

  This means that the page you are looking for cannot be found or does not exist.

• I keep getting a "500 Internal Server Error" message. What does this mean?

  This error typically indicates a problem with the server or website coding. Our team is notified when this occurs and will work to resolve the issue.

• What is the difference between a shared and VPS hosting plan?

  A shared hosting plan means that your website shares server resources with other websites. A VPS hosting plan allows for dedicated resources and more control over your server environment.

• What does the warning "Your disk space usage is near capacity" mean?

  This means that you have exceeded the allotted disk space for your hosting plan. You will need to free up space or upgrade to a plan with more storage.

• Why am I receiving a "Connection Timed Out" error?

  This error indicates that your computer was unable to establish a connection with the server. It could be due to a slow internet connection, website overload, or a server issue.

• What does the "fatal error: maximum execution time exceeded" mean?

  This means that the server took too long to process a request and it timed out. It could be due to a slow or resource-intensive script.

• Why am I getting a "Database connection error"?

  This error indicates that your website is unable to connect to its database. This could be caused by incorrect login details or a database server issue.

• How do I fix the error "MySQL server has gone away"?

  This error typically occurs when a database is not responding or has timed out. The issue can usually be resolved by restarting the database server.

• What is a 403 forbidden error and how do I fix it?

  This error means that you do not have permission to access the requested page. Check your file permissions to ensure they are correct and adjust them if necessary.

• Why does my website display an "SSL certificate expired" error?

  This means that your SSL certificate, which ensures secure connections to your website, has expired. You will need to renew the certificate to resolve the error.

• How do I resolve a "502 Bad Gateway" error?

  This error indicates that the server acting as a gateway or proxy received an invalid response from the upstream server. This is usually a temporary issue and can be resolved by refreshing the page.

• Why am I getting a "Invalid username or password" error when trying to log in?

  This error means that the login credentials you entered are incorrect. Double-check that you are using the correct username and password.

• What is a "503 Service Unavailable" error and how do I fix it?

  This means that the server is currently unable to handle requests. This could be due to server maintenance or an overload. Wait a few minutes and try again.

• How do I troubleshoot an "Email undeliverable" error?

  This error means that the email was unable to reach its intended recipient. Check the email address for any typos and make sure the recipient's mailbox is not full.

• Why is my website showing a "Not Secure" warning in the browser?

  This means that your website does not have an SSL certificate, making it vulnerable to security threats. You can purchase an SSL certificate to secure your site.