Hostman FAQ

Common FAQ for Hostman

• What is Hostman?

  Hostman is a hosting management platform for websites, databases, and apps.

• Do I need technical knowledge to use Hostman?

  While a basic understanding of hosting and website management is helpful, Hostman has a user-friendly interface for easy navigation.

• How do I create a new project in Hostman?

  To create a new project, log into your Hostman account and click on the "Create Project" button. Follow the prompts to select a project type, name, and hosting service.

• What are the supported project types in Hostman?

  Hostman supports projects built with Node.js, Python, Go, PHP, and static websites.

• Can I use a custom domain with Hostman?

  Yes, you can use a custom domain with Hostman by adding a DNS record to your domain's settings.

• How can I add team members to my Hostman project?

  You can add team members by going to your project settings and clicking on the "Invite Team Member" button. You will need to enter their email and select their role.

• What is a hostname in Hostman?

  A hostname is the subdomain used to access your website or application hosted on Hostman.

• How do I troubleshoot a connection error on Hostman?

  Check your network settings and ensure that Hostman's servers are not experiencing any downtime. You can also try clearing your browser's cache or using a different browser.

• What should I do if I see a "502 Bad Gateway" error on Hostman?

  This error typically means that there is an issue with the connection between Hostman and the server. Check your project's configuration and contact Hostman's support team for further assistance if necessary.

• How can I configure a custom domain for my project in Hostman?

  You can configure a custom domain by adding a DNS record to your domain's settings and then linking it to your project in Hostman.

• Why am I getting a "404 Not Found" error on my website hosted on Hostman?

  This error means that the server cannot find the requested page or file. Check your project's file structure and make sure that the page or file exists.

• Can I use SSL certificates with Hostman?

  Yes, you can add SSL certificates to your project in Hostman to secure your website or application.

• What can I do if my website is loading slowly on Hostman?

  Check for any large or unoptimized files on your website and make sure your project is using the correct resources from Hostman. If the issue persists, reach out to Hostman's support team for assistance.

• How do I update my hosting service plan on Hostman?

  Log into your account and go to your project settings. Click on the "Change Hosting Plan" button and select the desired plan. Follow the prompts to complete the upgrade.

• What should I do if my website is down on Hostman?

  Check Hostman's server status page and your project's configuration to ensure there are no issues. If the problem persists, reach out to Hostman's support team for assistance.

• How do I access my website or application's logs on Hostman?

  You can access your logs through the Hostman dashboard or by connecting to your server using SSH.

• How can I set up automatic backups for my project on Hostman?

  In your project settings, click on the "Backup" tab and enable automatic backups. You can also choose the backup interval and retention period.

• Can I use databases with my project on Hostman?

  Yes, you can use MySQL, PostgreSQL, and MongoDB databases with projects on Hostman.

• What should I do if I get a "502 Bad Gateway" error when trying to access my database on Hostman?

  Check your database's configuration, make sure it is running, and check for any network issues. If the problem persists, reach out to Hostman's support team for assistance.

• How do I add a new domain to an existing project on Hostman?

  In your project settings, go to the "Domains" section and click on the "Add Domain" button. Follow the prompts to add and configure your new domain.

• What should I do if my website or application is not loading properly on Hostman?

  If your website is showing any errors, refer to Hostman's documentation for troubleshooting steps. If there are no visible errors, check your project's configuration and make sure all necessary files are in place.

• Can I use a different hosting provider with Hostman?

  While Hostman provides its own hosting service, you can still use its deployment and management features with projects hosted on other providers.

• How do I set up SSH keys for my project on Hostman?

  In your project settings, go to the "SSH Keys" section and click on the "Add SSH Key" button. Follow the prompts to upload your key or generate a new one.

• What should I do if my website shows a "500 Internal Server Error" on Hostman?

  This error usually means there is an issue with your website's code. Check your project's error logs and debug your code as necessary.

• How do I access my project's error logs on Hostman?

  In your project settings, go to the "Error Logs" section. You can also access them through your server's command line using SSH.

• How can I get help with using Hostman?

  You can reach out to Hostman's support team through their website or email for technical assistance and troubleshooting. You can also refer to their documentation and community forums for helpful resources.