Hitta FAQ

Common FAQ for Hitta

• What is Hitta?

  Hitta is a popular Swedish online directory and search engine.

• Why am I getting an error message when trying to search on Hitta?

  There could be various reasons for this, such as a technical issue, incorrect search terms, or an overloaded server. Please try again later or contact Hitta's customer support for assistance.

• How can I report incorrect or outdated information on Hitta?

  You can report any incorrect information on Hitta by clicking on the "Report wrong information" link on the business listing page.

• Is the information on Hitta reliable and accurate?

  Hitta strives to provide accurate and updated information, but please note that data might be subject to change and it's always best to double-check with the business directly for the most current information.

• I forgot my password, how can I reset it?

  You can reset your password by clicking on the "Forgot your password?" link on the login page. A link to reset your password will be sent to your registered email address.

• Why can't I find a business on Hitta?

  It's possible that the business is not listed on Hitta or that there's a technical issue. Please try a different search term or contact Hitta's customer support for help.

• How can I claim my business listing on Hitta?

  You can claim your business listing on Hitta by clicking on the "Claim this business" link on your business listing and following the instructions.

• Why is my business listing on Hitta marked as "permanently closed" even though it's still open?

  Hitta relies on user feedback and updates from business owners to keep listings accurate. If your business is marked as permanently closed, please contact Hitta's customer support to have the status updated.

• Can I advertise my business on Hitta?

  Yes, Hitta offers advertising options for businesses. You can contact Hitta's sales department for more information.

• How can I leave a review for a business on Hitta?

  You can leave a review by clicking on the "Write a review" button on the business listing page.

• I am having trouble using Hitta on my mobile device. What should I do?

  Please try accessing Hitta on a different device or browser to see if the issue persists. If it does, please contact Hitta's customer support for assistance.

• How can I change the language on Hitta?

  You can change the language by clicking on the language menu at the top right corner of the Hitta homepage.

• Why am I seeing ads on Hitta?

  Hitta relies on advertisements to keep the service free for users. You can upgrade to a premium membership to enjoy an ad-free experience.

• I am not receiving Hitta's email updates. What should I do?

  Please check your spam or junk folder to see if the emails have been misplaced. If not, contact Hitta's customer support to have the issue resolved.

• Can I use Hitta to book appointments or make reservations?

  No, Hitta is an online directory and search engine and does not offer booking or reservation services. You will need to contact the business directly using the contact information provided on their listing.

• How can I contact Hitta's customer support?

  You can contact Hitta's customer support by filling out the contact form on their website or by sending an email to [email protected].

• Is there a mobile app for Hitta?

  Yes, Hitta has both an iOS and Android app available for download.

• Why is my business not showing up on the map on Hitta?

  It's possible that your business's address is not listed correctly. Please contact Hitta's customer support to have the issue resolved.

• Can I add photos to my business listing on Hitta?

  Yes, you can add photos by claiming your business listing on Hitta and logging into the My Hitta platform.

• Is Hitta available outside of Sweden?

  No, Hitta is currently only available in Sweden.

• How can I contact a specific business on Hitta?

  You can contact a business on Hitta by clicking on the "Contact info" button on their listing page and using the provided contact information.

• Why am I being redirected to another website when clicking on a business's website link on Hitta?

  Hitta only provides external links to businesses' websites. If you believe the link is incorrect or leads to a fraudulent website, please report it to Hitta's customer support.

• I am having trouble paying for a premium membership on Hitta. What should I do?

  Please check that your payment information is correct and that your bank account has sufficient funds. If the issue persists, please contact Hitta's customer support for assistance.

• I accidentally reported a business on Hitta. How can I undo this?

  Please contact Hitta's customer support to have the report removed. Include the name of the business and the reason for the report.

• How can I enable or disable Hitta's location services?

  You can enable or disable location services for Hitta through your device's settings menu.

• Why are some business listings on Hitta marked as sponsored?

  Sponsored listings are designated by businesses that have paid for additional visibility on the platform. These listings are not affected by user ratings or reviews.