Google-fiber FAQ

Common FAQ for Google-fiber

• What is the installation process like for this service?

  Our team will come to your home and connect a small box to your existing network to provide fast and reliable internet.

• What happens if there is an outage with the service?

  We have a dedicated team working around the clock to ensure that any outages are resolved quickly. You can also check our outage map for updates.

• Is there a contract or cancellation fee for using this service?

  No, there are no contracts or cancellation fees with our service. You can cancel at any time without incurring any additional charges.