Fortnite FAQ

Common FAQ for Fortnite

• What should I do if my game is running slowly?

  Try adjusting your graphic settings or closing any background programs that may be slowing down your system.

• Can I transfer my progress to a different account?

  Unfortunately, account progress cannot be transferred between accounts.

• How do I report a player for cheating?

  You can report a player by using the in-game reporting feature or submitting a report to our support team.

• Why am I getting kicked out of games?

  Connection issues or server problems may be causing you to get kicked out of games. Try restarting your internet or checking for any server updates.

• How can I improve my aim in the game?

  You can adjust your sensitivity settings, practice in training mode, or watch tutorials on aiming techniques.

• Why are some features not working on my device?

  It is possible that your device may not meet the minimum requirements to run the game. Check our website for the recommended specifications.

• Can I change my in-game username?

  Yes, you can change your username by going to your account settings.

• How do I redeem a code for in-game items?

  Go to the in-game store and select the option to redeem a code. Enter the code exactly as it appears and the items will be added to your account.

• What should I do if I encounter an error message while playing?

  Take note of the error message and any additional information, then try restarting your game or contacting our support team for assistance.

• Can I play with my friends who are on different platforms?

  Yes, our game supports cross-platform play so you can play with friends on other devices.

• How often are updates released for the game?

  Updates are released on a regular basis to improve gameplay, fix bugs, and add new features. Keep an eye out for announcements on our website or social media pages.

• Can I earn in-game currency without spending real money?

  Yes, you can earn in-game currency by completing challenges, leveling up, and participating in events.

• Why am I unable to join my friend's game?

  Make sure both you and your friend have the latest game version, are on the same platform, and have added each other as friends in the game.

• How do I change my character's skin?

  You can change your character's skin by going to your profile and selecting the option to customize your appearance.

• Is there a single-player mode in the game?

  No, our game is a multiplayer battle royale game where you compete against other players to be the last one standing.