Finnhub FAQ

Common FAQ for Finnhub

• What is Finnhub?

  Finnhub is a financial data platform that provides real-time stock prices, news, and analytical data for investors and traders.

• How can I access Finnhub?

  Finnhub can be accessed through its website or through its API, which is available for both individual and commercial use.

• What is an API?

  An API (Application Programming Interface) is a set of protocols, tools, and definitions that allow different software applications to communicate with each other.

• How can I sign up for a Finnhub account?

  You can sign up for a Finnhub account by going to their website and clicking on the "Sign up" button in the top right corner.

• What types of data does Finnhub provide?

  Finnhub provides real-time stock prices, company financials, analyst estimates, earnings dates, news articles, and more.

• Is there a fee for using Finnhub?

  Finnhub offers a free subscription with limited access to data. Users can upgrade to a premium subscription for more features and data.

• Can I use Finnhub data for commercial or non-commercial purposes?

  Yes, Finnhub's API is available both for commercial and non-commercial use, as long as users adhere to their terms and conditions.

• What is the difference between a real-time and delayed stock price?

  A real-time stock price reflects the most up-to-date information on a stock's price and trades. A delayed stock price is delayed by 15-20 minutes and may not reflect the most recent trading activity.

• Why do I see an error message when trying to access certain data on Finnhub?

  There could be several reasons for this, including reaching the API limit, wrong API key, or incorrect query parameters. Please check your settings and try again.

• What is the API rate limit on Finnhub?

  The API rate limit on Finnhub is 60 calls per minute for the free subscription and 1,200 calls per minute for the premium subscription.

• How can I increase the API rate limit on Finnhub?

  You can increase your API rate limit on Finnhub by upgrading to a premium subscription or by contacting their support team for customized solutions.

• What is an API key?

  An API key is a unique identifier used for authenticating and authorizing API requests. You can find your API key in your account settings on Finnhub.

• How can I reset my API key?

  You can reset your API key by going to your account settings on Finnhub and clicking on the "Regenerate Key" button.

• Can I use Finnhub's data for high-frequency trading?

  Finnhub's data is suitable for high-frequency trading, but please note that their API has a rate limit of 60 calls per minute.

• How can I get historical data on Finnhub?

  You can get historical data on Finnhub by making API requests using the "historical" endpoint or by subscribing to their premium data packages.

• What is the accuracy of Finnhub's data?

  Finnhub sources its data from credible and reliable sources. However, there may be instances where the data may not be accurate due to delayed or incorrect information provided by the stock exchanges.

• Why do some company financials show as "NaN" on Finnhub?

  "NaN" (Not a Number) may appear for company financials when the API responds with null values, usually due to delayed or incomplete information from stock exchanges. Please check back at a later time for updated data.

• Are there any mobile applications for Finnhub?

  No, Finnhub does not offer any mobile applications. However, their website is mobile-responsive and can be accessed through a smartphone or tablet.

• What browsers are compatible with Finnhub's website?

  Finnhub's website is compatible with most modern browsers, including Google Chrome, Firefox, Safari, and Microsoft Edge.

• How can I contact Finnhub's customer support?

  You can contact Finnhub's customer support by filling out the contact form on their website or by emailing them at support@finnhub.io.

• Is Finnhub available in languages other than English?

  No, Finnhub is currently only available in English. However, their API documentation is available in multiple languages, including Chinese, Spanish, and French.

• Can I cancel my subscription to Finnhub?

  Yes, you can cancel your subscription to Finnhub at any time by going to your account settings and clicking on the "Cancel Subscription" button.

• Will I still have access to Finnhub's data after I cancel my subscription?

  No, you will no longer have access to Finnhub's data after you cancel your subscription. However, any data you have downloaded during your subscription period will still be accessible.

• How secure is Finnhub's website?

  Finnhub takes the security of their website very seriously and uses the latest encryption and security protocols to protect user data. However, users are also encouraged to take their own precautions to protect their account information.

• Is there a community forum for Finnhub users?

  Yes, there is a community forum for Finnhub users on their website where users can discuss and share ideas, ask questions, and find support.

• Can I integrate Finnhub's data into my own website or application?

  Yes, you can integrate Finnhub's data into your own website or application using their API. However, please note that there may be certain restrictions for commercial use of their data.

• Can I cancel my subscription and get a refund?

  No, Finnhub does not offer refunds for canceled subscriptions. However, they do offer a free trial for users to test their services before committing to a subscription.