Euractiv FAQ

Common FAQ for Euractiv

• What is euractiv?

  Euractiv is a news media platform that covers European policy and politics.

• Why am I having trouble accessing euractiv?

  This could be due to a technical issue or server maintenance. Please try refreshing the page or clearing your browser cache.

• I am getting a "404 Not Found" error when trying to access euractiv, what does this mean?

  This means that the webpage you are attempting to access cannot be found or does not exist. Please check the URL for any errors or try accessing the webpage at a later time.

• How can I report a technical issue or error on euractiv?

  You can report technical issues or errors by contacting euractiv's support team through their contact page: https://www.euractiv.com/contact-us/

• I am experiencing slow loading times on euractiv, what could be causing this?

  Slow loading times could be caused by a slow internet connection or high traffic on the website. Try closing other tabs and applications and clearing your browser cache to improve loading times.

• I am unable to play videos on euractiv, how can I fix this?

  Please ensure you have the latest version of Adobe Flash Player installed on your device. If the issue persists, try accessing the video on a different device or browser.

• Why am I seeing advertisements on euractiv?

  Euractiv is funded through advertising, which helps to keep the platform free for readers. You can opt-out of certain advertisements through your browser settings or by using ad-blocker software.

• How do I subscribe to euractiv's newsletters?

  You can subscribe to euractiv's newsletters by visiting their newsletters page and selecting the newsletters you would like to receive: https://www.euractiv.com/pages/newsletters/

• I am not receiving euractiv's newsletters, what could be the issue?

  Please check your spam or junk folder in your email. If the newsletters are not there, try subscribing again or contacting euractiv's support team.

• I want to change my email subscription preferences, how can I do this?

  You can change your email subscription preferences by clicking the "Update preferences" link at the bottom of any euractiv newsletter.

• I am unable to access some articles on euractiv, do I need a premium account?

  Some articles on euractiv may be accessible only to subscribers or registered users. You can register for free to access these articles or consider subscribing for full access.

• How can I contact a specific author or journalist at euractiv?

  You can find contact information for euractiv's staff members on their "About us" page: https://www.euractiv.com/get-in-touch/

• Why am I being asked to login when accessing certain articles on euractiv?

  Some articles on euractiv may require you to be logged in to access them. You can register for free on the website to access these articles.

• How can I cancel my subscription to euractiv's newsletter?

  You can unsubscribe from euractiv's newsletter by clicking the "unsubscribe" link at the bottom of any newsletter email.

• I am not able to share articles from euractiv on social media, how can I fix this?

  This could be due to a temporary issue with the share buttons. You can manually share the article by copying and pasting the URL into a social media post.

• I am experiencing issues with the euractiv mobile app, what should I do?

  Please try updating the app to the latest version or reinstalling it. If the issue persists, you can contact euractiv's support team for assistance.

• I am not able to view articles in other languages on euractiv, do I need to change a setting?

  This could be due to a temporary issue with the translation feature. You can try clearing your browser cache and trying again later.

• How can I follow euractiv on social media?

  You can follow euractiv on various social media platforms such as Twitter, Facebook, and LinkedIn. Links to their social media pages can be found on their website.

• Can I reuse euractiv's content for my own publication or website?

  No, euractiv's content is protected by copyright laws and cannot be reproduced without permission. You can contact euractiv's editorial team for inquiries about content usage.

• I am unable to find a specific article or topic on euractiv, is there a search function?

  Yes, you can use the search bar at the top of the euractiv website to find specific articles or topics.

• How can I submit a press release or article for publication on euractiv?

  You can submit press releases or articles for consideration through euractiv's content submission form: https://www.euractiv.com/submit-content/

• I am getting a "500 Internal Server Error" when trying to access euractiv, what should I do?

  This could be due to a temporary issue with the server. Please try refreshing the page or accessing the website at a later time.

• Why am I experiencing pop-up ads on euractiv?

  Pop-up ads could be a result of adware on your device. It is recommended to scan your device for any potentially harmful software.

• I am experiencing formatting issues with the articles on euractiv, how can I fix this?

  This could be due to compatibility issues with your browser. Try accessing the website on a different browser or device. If the issue persists, contact euractiv's support team for assistance.

• How can I support euractiv's work?

  You can support euractiv by subscribing to their premium subscription service, sharing their articles on social media, or donating through their support page: https://www.euractiv.com/support/