Eniro FAQ

Common FAQ for Eniro

• What is Eniro?

  Eniro is a Swedish company that provides a directory service for various businesses and services in Sweden, Denmark, Norway, and Finland.

• How do I use Eniro?

  You can use Eniro by visiting their website or downloading their app, and then searching for the business or service you are looking for.

• Why can't I find a specific business or service on Eniro?

  There could be a few reasons for this. The business or service may not be listed on Eniro, or you may have misspelled the name or location. Try using different keywords or double-check the spelling.

• How do I change the language on Eniro?

  On Eniro's website, you can change the language by clicking on the flag icon in the top right corner. On the app, go to "Settings" and select the preferred language.

• Why is Eniro asking for my location?

  Eniro uses your location to provide you with more accurate search results for businesses and services near you. You can choose to allow or deny access to your location.

• How do I report incorrect information on Eniro?

  If you find incorrect information on Eniro, you can report it by clicking on the "Report error" button on the business or service's page.

• Can I advertise my business on Eniro?

  Yes, Eniro offers advertising options for businesses. You can contact their customer service for more information and pricing.

• How do I create an account on Eniro?

  You do not need to create an account to use Eniro. However, creating an account allows you to save your favorite businesses, rate and review them, and access other features.

• Why can't I log into my Eniro account?

  If you are having trouble logging into your account, make sure you are using the correct email address and password. You can also try resetting your password or contacting customer service for assistance.

• Can I delete my Eniro account?

  Yes, you can delete your Eniro account by contacting customer service and requesting them to do so.

• Why is Eniro showing me a "server connection error" message?

  This could be due to a temporary issue with Eniro's servers. Try accessing the website or app again after a little while, and the problem should be resolved.

• How do I change my search criteria on Eniro?

  On the Eniro website, you can click on "More search options" to refine your search criteria. On the app, tap on the filter icon to adjust your search settings.

• Why am I getting a "no results found" message on Eniro?

  This could be because there are no businesses or services matching your search criteria in the selected area. Try broadening your search or changing the location.

• Can I use Eniro to call businesses or services directly?

  Yes, you can easily call businesses or services listed on Eniro by clicking on the phone icon next to their contact information.

• How do I add my business to Eniro?

  To add your business to Eniro, you can submit your information through their website or contact customer service for assistance.

• Why is Eniro showing me outdated information about a business?

  Eniro relies on businesses to update their information regularly. If the information appears outdated, you can report it using the "Report error" button on the business's page.

• Can I add photos to a business's listing on Eniro?

  Yes, you can upload photos of a business on their Eniro page by using the "Add photo" button. However, these photos are subject to Eniro's guidelines.

• How do I block ads on Eniro?

  As of now, there is no option to block ads on Eniro. However, you can upgrade to their premium membership to access ad-free browsing.

• How do I get directions to a business on Eniro?

  On Eniro's website, you can click on the "Directions" button on the business's page and enter your starting location. On the app, tap on the "Get directions" button and allow access to your location.

• Why am I receiving pop-up ads while using Eniro?

  Eniro may display pop-up ads while you are using their website or app. These ads help to keep their services free for users. You can upgrade to their premium membership for an ad-free experience.

• How do I clear my search history on Eniro?

  On the Eniro website, go to "Settings" and click on "Clear history." On the app, go to "Settings" and tap on "Clear search history."

• Can I use Eniro to find route information for public transportation?

  Yes, Eniro provides information on bus, train, and ferry routes in Sweden, Norway, and Denmark.

• Why am I seeing a "courier not found" message on Eniro?

  This could be because the courier service you are looking for is not listed on Eniro. Try searching by using the specific courier service's name or contacting customer service for assistance.

• How do I cancel my subscription to Eniro's premium membership?

  To cancel your premium membership, log into your account on the Eniro website, go to "Settings," and click on "Cancel subscription." You can also contact customer service for assistance.

• Why is Eniro not loading properly on my browser?

  This may be due to a temporary issue. Try clearing your browser's cache and cookies or using a different browser. If the problem persists, contact customer service for assistance.

• How do I contact Eniro's customer service?

  You can contact Eniro's customer service by filling out their online contact form on the website or emailing them at [email protected].

• Can I use Eniro to book appointments with businesses?

  Eniro does not currently offer appointment booking services. You can contact the business directly through their listed contact information to book an appointment.

• How do I leave a review or rating for a business on Eniro?

  You can leave a review and rating by clicking on the "Write a review" button on the business's page and following the instructions. Please note that reviews are subject to Eniro's policy and guidelines.