Elpais FAQ

Common FAQ for Elpais

• What is El Pais?

  El Pais is a Spanish daily newspaper that covers news, politics, business, and culture.

• How can I access El Pais online?

  El Pais has a website where you can access the latest news and articles in Spanish and English. You can also download the El Pais app on your mobile device.

• What should I do if I cannot access El Pais online?

  You may need to check your internet connection or clear your browser's cache and cookies. If the problem persists, you can contact El Pais customer service for assistance.

• How do I subscribe to El Pais?

  You can subscribe to El Pais by visiting their website and choosing a subscription plan.

• How can I change my subscription plan for El Pais?

  You can change your subscription plan by logging into your account on the El Pais website or app.

• What forms of payment does El Pais accept for subscriptions?

  El Pais accepts credit and debit cards, as well as PayPal, for subscription payments.

• Can I cancel my El Pais subscription at any time?

  Yes, you can cancel your subscription to El Pais at any time by accessing your account settings on their website or app.

• How can I report a technical issue with the El Pais website?

  You can report a technical issue by contacting El Pais customer service or by visiting their website and clicking on the "Contact Us" link.

• Why am I seeing ads on the El Pais website even though I have a paid subscription?

  El Pais offers several subscription plans, and some may include ads. If you have a premium subscription and are still seeing ads, you can contact customer service for assistance.

• How can I change my language preference on the El Pais website?

  You can change your language preference by accessing the menu on the top right corner of the El Pais website and selecting your preferred language.

• Why am I unable to access certain articles on the El Pais website?

  Some articles on the El Pais website may be restricted to subscribers only. If you have a subscription and are still unable to access an article, you can contact customer service for help.

• Is there a mobile app for El Pais?

  Yes, El Pais has a mobile app available for download on both iOS and Android devices.

• Can I access El Pais content on multiple devices?

  Yes, you can access El Pais content on multiple devices using the same account.

• How do I reset my password for El Pais?

  You can reset your password by clicking on the "Forgot password?" link on the El Pais login page and following the instructions.

• How do I report a typo or mistake in an El Pais article?

  You can report any typos or mistakes by contacting El Pais customer service or by clicking on the "Report an error" link on the article page.

• Why am I getting a "page not found" error on the El Pais website?

  This may be due to a broken link or an error on the website. You can try refreshing the page or reporting the issue to customer service.

• How can I share an El Pais article on social media?

  You can share an article by clicking on the social media icons on the bottom of the article page or copying the link and sharing it on your preferred platform.

• Why am I unable to comment on an El Pais article?

  El Pais may have disabled comments for certain articles. If you encounter an error when trying to comment, you can contact customer service for assistance.

• How can I search for specific content on the El Pais website?

  You can use the search bar located at the top of the El Pais website to search for specific articles or topics.

• Can I access archived articles on the El Pais website?

  Yes, you can access archived articles on the El Pais website by using the search function or by browsing through their archives.

• Why am I seeing a "403 Forbidden" error on the El Pais website?

  This error means that you do not have permission to access the page. You can try clearing your browser's cache and cookies, or contact customer service for help.

• How can I contact El Pais for press inquiries?

  You can contact the El Pais press office through the "Contact Us" page on their website or by emailing them directly.

• Is El Pais available in other languages besides Spanish and English?

  El Pais also has a Portuguese version available on their website.

• Can I share my El Pais subscription with others?

  No, El Pais subscriptions are intended for individual use only.

• How can I provide feedback on an El Pais article or the website?

  You can provide feedback by contacting customer service or using the feedback form on the El Pais website.