Draftkings FAQ

Common FAQ for Draftkings

• What is Draftkings?

  Draftkings is a popular daily fantasy sports website and mobile app that allows users to compete in paid or free contests to win cash prizes.

• Why am I unable to access my Draftkings account?

  There could be several reasons for this. Make sure you are using the correct login credentials and check your internet connection. If the problem persists, contact Draftkings customer support for further assistance.

• How do I create a Draftkings account?

  To create a Draftkings account, go to the website or mobile app and click on the "Sign Up" button. Follow the prompts to enter your personal information and create a login.

• What is a Draftkings promo code and where can I find one?

  A Draftkings promo code is a special code that can be used to receive discounts or bonuses when signing up or participating in contests. These codes can often be found on the Draftkings website or through promotional emails.

• Can I use Draftkings in every state?

  No, the legality of fantasy sports varies by state. Currently, Draftkings is available in most U.S. states, but not all. Check the Draftkings website for a full list of states where it is available.

• Why is my Draftkings contest empty?

  This could be due to a technical issue on Draftkings' end or because not enough users have joined the contest. Try refreshing the page or joining a different contest.

• What is a salary cap in Draftkings?

  A salary cap is the maximum amount of money you can spend on players in a Draftkings contest. This allows for fair competition and strategic team-building.

• How do I deposit money into my Draftkings account?

  To deposit money, go to your account page and click on "Deposit". You can choose from several different payment options, including credit/debit cards, PayPal, and more.

• Can I withdraw money from Draftkings?

  Yes, you can withdraw your winnings from Draftkings at any time. To request a withdrawal, go to your account page and click on "Withdraw". You will need to verify your identity and may be asked to provide additional documentation for security purposes.

• Why can't I use my bonus funds on Draftkings?

  Bonus funds may have certain restrictions or expiration dates, so be sure to read the terms and conditions carefully. If you believe there is an issue, contact Draftkings customer support for assistance.

• What is a lineup in Draftkings?

  A lineup is the team of players you select to compete in a Draftkings contest. You must stay under the salary cap and choose a mix of players from different teams.

• Why am I receiving an error message when trying to enter a contest?

  There could be multiple reasons for this, including a technical issue or not meeting the eligibility requirements for the specific contest. Make sure to check the contest rules and contact Draftkings support if the problem persists.

• Can I change my lineup after the contest starts?

  No, once a contest has started, you are unable to make any changes to your lineup.

• Why am I being prompted to verify my account?

  This is a security measure to ensure the accuracy of user information and protect against fraud. You may be asked to provide a government-issued ID and/or proof of address.

• Can I use my Draftkings account on multiple devices?

  Yes, you can access your Draftkings account from any device with internet access.

• What is a daily fantasy sports salary cap?

  A daily fantasy sports salary cap is a limit on the amount of money a user can spend on players in a given contest. This is meant to create balanced and fair gameplay.

• Why is my deposit or withdrawal taking longer than expected?

  There may be processing delays due to high volumes of transactions or technical issues. If your deposit or withdrawal is taking longer than usual, contact Draftkings support for assistance.

• Can I use Draftkings on a mobile device?

  Yes, Draftkings has a mobile app available for both iOS and Android devices.

• What are Draftkings points?

  Draftkings points are earned for participating in contests and can be used to enter special contests or redeem for prizes.

• How do I contact Draftkings customer support?

  You can contact Draftkings customer support through the website or mobile app by clicking on the "Help" button. You can also email them at [email protected].

• Can I use my Draftkings account for sports betting?

  No, Draftkings is a daily fantasy sports platform and does not offer sports betting.

• Why is my contest showing as cancelled?

  There may have been technical issues or not enough participants in the contest. If the contest was cancelled, your entry fee will be refunded.

• Can I edit my contest entry after it has been submitted?

  No, once a contest entry has been submitted, it cannot be edited or deleted.

• What is a Draftkings league?

  A Draftkings league is a group of users who compete against each other in private contests. Users can create their own leagues or join existing ones.

• How do I cancel my Draftkings account?

  To cancel your Draftkings account, contact customer support for assistance.

• Why am I receiving an "invalid lineup" error message?

  This could be due to having too many players from the same team or not staying within the salary cap. Double check your lineup and make sure it meets the contest rules.

• What is a Draftkings achievement?

  Draftkings achievements are extra rewards and perks that users can earn by completing certain tasks or milestones. These include exclusive contests and bonuses.