Common FAQ for Crowdstrike
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What is the most common problem people face when using this service?
The most common problem is encountering false positives or false alerts.
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How can I resolve false positives on this service?
You can exclude certain file types or applications from being detected, or adjust the sensitivity of the detection settings.
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Can I use this service on multiple devices?
Yes, this service can be used on multiple devices, including computers, laptops, and mobile devices.
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Is there a limit to the number of devices I can protect with this service?
No, there is no limit to the number of devices you can protect with this service.
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What should I do if my device gets infected while using this service?
If your device gets infected, the service will automatically quarantine the threat and send a notification to alert you. You can then take action to remove the threat.
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Can I schedule regular scans with this service?
Yes, you can schedule regular scans to help detect and prevent potential threats.
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How do I update the security definitions on this service?
The service will automatically update its security definitions in the background, so you don't have to worry about manually updating.
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Can I customize the settings of this service?
Yes, you can customize the settings to fit your specific needs and preferences.
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Will this service slow down my computer's performance?
No, this service is designed to have minimal impact on your device's performance while still providing effective protection.
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What should I do if I have technical issues with this service?
If you experience technical issues, you can contact customer support for assistance or visit the online help center for troubleshooting guides.
