Avanza FAQ

Common FAQ for Avanza

• What is Avanza?

  Avanza is a Swedish online bank and trading platform that offers services such as savings accounts, investments, and stock trading.

• How do I open an account with Avanza?

  You can open an account with Avanza by filling out an online application form on their website and providing the necessary information and documentation.

• I forgot my password, what should I do?

  If you have forgotten your password, you can click on the 'Forgot password?' link on the login page and follow the instructions to reset your password.

• Why can't I log into my Avanza account?

  There could be various reasons why you are unable to log into your account, such as incorrect login information or technical issues. Double-check your login credentials and try again. If the problem persists, contact Avanza's customer support for assistance.

• Can I transfer funds from my Avanza account to another bank account?

  Yes, you can transfer funds from your Avanza account to another bank account by using the 'Withdraw' function on the website.

• Is Avanza safe to use?

  Yes, Avanza is considered a safe and reliable online bank and trading platform. They are regulated by the Swedish Financial Supervisory Authority and use various security measures, such as encryption, to protect their customers' information.

• How do I buy stocks on Avanza?

  To buy stocks on Avanza, you need to have an investment account and sufficient funds in your account. Then, you can search for the stock you want to buy and place an order through the website.

• What is the minimum amount I can invest in stocks on Avanza?

  The minimum amount to invest in stocks on Avanza is 100 SEK.

• Can I invest in foreign stocks on Avanza?

  Yes, you can invest in foreign stocks on Avanza, but you will need to convert your funds into the currency of the stock's market using Avanza's currency exchange service.

• Why am I unable to buy certain stocks on Avanza?

  Avanza may have restrictions on certain stocks due to legal or regulatory reasons. You can contact their customer support for more information.

• How do I sell stocks on Avanza?

  To sell stocks on Avanza, you need to have shares of the stock in your account. Then, you can search for the stock and place a sell order through the website.

• Are there fees for buying and selling stocks on Avanza?

  Yes, Avanza charges a commission fee for buying and selling stocks. The fee varies depending on the size of the trade.

• How can I track my investments on Avanza?

  You can track your investments on Avanza by logging into your account and navigating to the 'My Pages' section, where you can view your portfolio and transaction history.

• Can I set up automatic payments or transfers on Avanza?

  Yes, you can set up automatic payments or transfers to and from your Avanza account by using the 'Standing Order' function on the website.

• Can I get a loan from Avanza?

  No, Avanza does not offer loans to its customers.

• What type of savings accounts does Avanza offer?

  Avanza offers various savings accounts, including traditional savings accounts, investment accounts with high interest rates, and individual pension accounts.

• How can I deposit funds into my Avanza account?

  You can deposit funds into your Avanza account by making a bank transfer or using Swish.

• Can I get a debit or credit card from Avanza?

  No, Avanza does not offer debit or credit cards.

• How do I close my Avanza account?

  To close your Avanza account, you need to submit a closure request through the website. Make sure to withdraw all your funds before closing the account.

• Why did I receive a notification about a 'margin call'?

  A margin call means you have insufficient funds in your account to cover your positions. You need to add more funds or close out some positions to meet the required margin.

• Can I attend Avanza's shareholder meetings?

  Yes, as a shareholder, you have the right to attend Avanza's shareholder meetings and vote on important matters.

• What should I do if I encounter an error message on the Avanza website?

  First, try refreshing the page or clearing your browser's cache. If the problem persists, contact Avanza's customer support for assistance.

• How can I stay updated on Avanza's services and news?

  You can stay updated by following Avanza's social media accounts and subscribing to their email newsletter.

• Is there a mobile app for Avanza?

  Yes, Avanza has a mobile app available for download on iOS and Android devices.

• Can I access Avanza's services outside of Sweden?

  Yes, you can access Avanza's services from most countries, but some services may be restricted based on your location or regulatory restrictions.

• How can I reach Avanza's customer support?

  You can reach Avanza's customer support through their website's 'Contact Us' page, email, phone, or live chat during business hours.