Alibaba FAQ

Here we have gathered the most common questions about Alibaba.

Hopefully the answer to your question is here.

Common FAQ for Alibaba

  • Can I use my credit card to make purchases?

    Yes, you can use your credit card to make purchases on our platform. We also offer various secure payment options for your convenience.

  • How do I contact the seller if I have a question about a product?

    You can easily contact the seller through our messaging system. Simply go to the product page and click on the "Contact Supplier" button to send a message.

  • What is the return and refund policy for products?

    Each seller on our platform may have their own return and refund policy. Please check with the seller directly before making a purchase. If you encounter any issues, our customer service team is always here to assist you.

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