Alaskaair FAQ

Common FAQ for Alaskaair

• How do I check-in for my Alaska Airlines flight?

  You can check-in for your flight online through the Alaska Airlines website or mobile app, at a kiosk at the airport, or at the check-in counter.

• What should I do if I can't check-in online for my Alaska Airlines flight?

  Make sure you have the correct booking information and try again. If you continue to have issues, you can check-in at the airport.

• Can I change or cancel my Alaska Airlines flight?

  Yes, you can change or cancel your flight through the Alaska Airlines website or by calling their customer service. Fees and restrictions may apply.

• What should I do if I receive an error message when trying to book a flight on Alaska Airlines?

  Make sure you have entered all the required information correctly and try again. If the issue persists, contact Alaska Airlines customer service for assistance.

• How do I add a checked baggage to my Alaska Airlines reservation?

  You can add a checked baggage to your reservation when booking your flight, through the Alaska Airlines website or mobile app, or by calling their customer service. Fees may apply.

• What happens if my Alaska Airlines flight is delayed or cancelled?

  If your flight is delayed or cancelled, Alaska Airlines will rebook you on the next available flight or offer a refund. You can also check your flight status on the Alaska Airlines website or mobile app.

• Can I request a refund for my Alaska Airlines flight?

  Yes, you can request a refund for a cancelled flight, a change in your travel plans, or due to unforeseen circumstances. You can submit a refund request through the Alaska Airlines website or by contacting their customer service.

• How can I view my Alaska Airlines reservation?

  You can view your reservation by logging into your Alaska Airlines account on their website or mobile app.

• What should I do if I can't find my flight confirmation email from Alaska Airlines?

  Check your spam or junk folder. If you still can't find it, you can log into your Alaska Airlines account to view your reservation information.

• Is it possible to transfer my Alaska Airlines reservation to someone else?

  Yes, you can transfer your reservation to someone else by contacting Alaska Airlines customer service and providing the new traveler's information. Fees and restrictions may apply.

• How do I request a special meal for my Alaska Airlines flight?

  You can request a special meal by logging into your Alaska Airlines account or by contacting their customer service at least 24 hours before your flight.

• What should I do if I have lost my Alaska Airlines boarding pass?

  You can reprint your boarding pass by logging into your Alaska Airlines account or checking-in again at the airport.

• Can I earn miles for my Alaska Airlines flight?

  Yes, you can earn miles by enrolling in Alaska Airlines' Mileage Plan program.

• How do I redeem my miles for a flight on Alaska Airlines?

  You can redeem your miles for a flight through the Alaska Airlines website or by contacting their customer service.

• What does the SSSS code on my Alaska Airlines boarding pass mean?

  The "SSSS" code indicates that you have been selected for additional security screening by TSA.

• How do I request a seat upgrade on Alaska Airlines?

  You can request a seat upgrade by using your Mileage Plan miles, checking for available upgrades during check-in, or by contacting their customer service.

• Can I pre-select my seat on Alaska Airlines?

  Yes, you can pre-select your seat through the Alaska Airlines website or mobile app, or at the airport during check-in.

• How can I change my name on an Alaska Airlines reservation?

  If your name is misspelled or misspelled, you can contact Alaska Airlines customer service to change it. A fee may apply.

• What items are prohibited on Alaska Airlines flights?

  Prohibited items include explosives, flammable items, and weapons. For a full list, visit the Transportation Security Administration (TSA) website.

• How do I request a wheelchair or other special assistance on my Alaska Airlines flight?

  You can request a wheelchair or other special assistance by contacting Alaska Airlines' customer service at least 48 hours before your flight.

• Can I travel with my pet on Alaska Airlines?

  Yes, you can travel with your pet on Alaska Airlines. Be sure to review their guidelines and restrictions before booking your flight.

• What do I do if my Alaska Airlines flight is overbooked?

  If your flight is overbooked, Alaska Airlines will try to compensate you with a different flight or a voucher. You can also choose to volunteer to give up your seat in exchange for compensation.

• How do I file a complaint with Alaska Airlines?

  You can submit a complaint through the Alaska Airlines website or by contacting their customer service.

• What should I do if I left an item on an Alaska Airlines flight?

  You can report your lost item through the Alaska Airlines website or by contacting their customer service. If the item is found, you can arrange to have it returned to you.

• How can I track my Alaska Airlines flight?

  You can track your flight on the Alaska Airlines website or mobile app, or by contacting their customer service.

• Am I allowed to bring food and beverages on an Alaska Airlines flight?

  Yes, you can bring your own food and non-alcoholic beverages on an Alaska Airlines flight.

• How do I know if my Alaska Airlines flight is on time?

  You can check the flight status on the Alaska Airlines website or mobile app, which will show if the flight is on time, delayed, or cancelled. You can also sign up for flight status notifications.

• What should I do if I miss my Alaska Airlines flight?

  Contact Alaska Airlines as soon as possible to see if you can be rebooked on the next available flight. Fees and restrictions may apply.