Ahrefs FAQ

Common FAQ for Ahrefs

• Ahrefs's Details:

  • Support Email: [email protected]
  • Live Chat: Help Page
  • Human Live Chat Available: Yes
  • Human + AI Live Chat Available: Yes
  • Help Center: https://help.ahrefs.com/en/
  • Blog: https://ahrefs.com/blog/
  • Community: Not available
  • Developer Docs: https://ahrefs.com/api/documentation
  • Status Page: https://www.entireweb.com/status/ahrefs

• What does "Error 429" mean in Ahrefs, and how can I resolve it?

  This error occurs when you've made too many requests to Ahrefs' servers in a short period of time. It typically happens if you're running multiple tools or processes simultaneously, or if you're refreshing data too frequently.

  To resolve it, try the following steps:

  1. Pause your requests: Give it some time and avoid making more requests for a few minutes.
  2. Check your account limits: If you're hitting your plan's API or request limits, upgrading your plan might help.
  3. Slow down automation: If you're using scripts or automated tools to pull data from Ahrefs, reduce the frequency or batch size of those requests.
  
  

  If the issue persists despite these steps, contacting Ahrefs support is a good next step. They can help clarify if the rate limit is part of your plan or if there’s another issue.

• How can I use Ahrefs to improve my website's ranking?

  A quick search on Ahrefs platform will provide you with detailed insights into your website's backlinks, keywords, and content, allowing you to identify areas for improvement and enhance your search engine optimization efforts.

• Can I track my competitors' performance with this service?

  Absolutely! Our platform offers a comprehensive competitor analysis feature that allows you to track your competitors' backlinks, keywords, and traffic, giving you valuable information to inform your digital marketing strategy.

• Is it necessary to have coding or technical skills to use this tool?

  Not at all. Our platform is designed to be user-friendly and requires no coding or technical expertise. Simply enter your website's URL, and our tool will do the rest, providing you with valuable insights and data to help with your website's optimization.

• Why can't I access my Ahrefs account?

  If you're having trouble accessing your Ahrefs account, first ensure that you're using the correct email address and password. If you've forgotten your password, you can reset it by clicking the "Forgot Password?" link on the login page. If you're still unable to log in, check your email for any notifications regarding account suspension or billing issues, and reach out to Ahrefs support team for assistance.

• How can I fix inaccurate backlink data in Ahrefs?

  If you notice discrepancies in the backlink data, it could be due to a delay in Ahrefs data processing or because the backlinks are from low-quality or spammy sites that they may not track regularly. To troubleshoot, ensure that you’re looking at the latest data by refreshing your report. If you continue to see inaccuracies, consider checking the backlink source directly or contact Ahrefs support team for clarification.

• Why are my site audit results inconsistent in Ahrefs?

  Inconsistent results in your site audit can occur for several reasons. Ensure that you're auditing the same URL consistently and that any recent changes to your website (like new pages or redirects) have been accounted for. Additionally, differences in crawl frequency and depth can lead to varying results. To get the most accurate audit, run the audit at different times and compare the results. If issues persist, please reach out to Ahrefs support for further assistance.

• How do I resolve keyword ranking discrepancies in Ahrefs?

  Keyword ranking discrepancies can happen for various reasons, including localization and personalized search results. Make sure you're checking rankings from the correct country and using the appropriate settings in Ahrefs to filter results. Additionally, keep in mind that rankings can fluctuate due to algorithm updates or changes in your competitors’ SEO strategies. For a more in-depth analysis, consider using the "Rank Tracker" feature to monitor your rankings over time.

• What should I do if my Ahrefs subscription is not renewing?

  If your Ahrefs subscription is not renewing, first check your payment method to ensure it's valid and has sufficient funds. Log in to your account and navigate to the billing section to verify your payment settings. If you still encounter issues, check your email for any notifications about billing problems. For any unresolved issues, please contact the Ahrefs support team for immediate assistance.