Adsterra FAQ

Common FAQ for Adsterra

• What is Adsterra?

  Adsterra is an online advertising network that connects advertisers and publishers to help them reach their marketing goals.

• How do I sign up for Adsterra?

  To sign up for Adsterra, simply visit their website and click on the "Sign Up" button. You will then be directed to a registration form where you can provide your details and create an account.

• Is there a minimum traffic requirement to join Adsterra as a publisher?

  No, there is no minimum traffic requirement to join Adsterra as a publisher. However, your website must comply with their guidelines for content and traffic quality.

• What types of ads does Adsterra offer?

  Adsterra offers a variety of ad formats such as pop-under ads, push notifications, banner ads, and more.

• How do I create an ad campaign on Adsterra?

  To create an ad campaign, log in to your Adsterra account and click on the "Campaigns" tab. Then, click on the "New Campaign" button and follow the prompts to set up your campaign.

• Can I target specific audiences with my ad campaigns on Adsterra?

  Yes, Adsterra allows you to target specific audiences based on demographics, interests, and devices.

• What is the minimum deposit amount for running campaigns on Adsterra?

  The minimum deposit amount for running campaigns on Adsterra is $100.

• How do I add funds to my Adsterra account?

  To add funds, log in to your Adsterra account and click on the "Financial" tab. Then, click on the "Add Funds" button and follow the instructions to complete the transaction.

• How can I track the performance of my ad campaigns on Adsterra?

  You can track your ad campaign performance by clicking on the "Statistics" tab in your Adsterra account.

• What are ad zones in Adsterra?

  Ad zones are specific ad placements on a publisher's website where ads can be displayed.

• Can I customize the appearance of ads on my website through Adsterra?

  Yes, Adsterra allows you to customize the appearance of ads to match the design of your website.

• What is the pay-per-click (PPC) model used by Adsterra?

  Adsterra uses a pay-per-click (PPC) model, which means that advertisers only pay when a user clicks on their ad.

• How often do I get paid for my ad earnings on Adsterra?

  Publishers can get paid every week or every two weeks, depending on their preferred payment schedule.

• What payment methods does Adsterra offer to publishers?

  Adsterra offers various payment methods such as PayPal, WebMoney, Bitcoin, and wire transfer.

• Can I run Adsterra ads alongside other ad networks?

  Yes, you can run Adsterra ads alongside other ad networks as long as the other network does not violate Adsterra's policies.

• How do I report a problem or error with my Adsterra account?

  To report a problem or error, contact Adsterra's support team through their website or send them an email at support@adsterra.com.

• I am receiving a "IP is not allowed" error, what does this mean?

  This error means that your IP address has been flagged for violating Adsterra's policies. Contact their support team for assistance.

• Why am I not Seeing any ads on my website after implementing Adsterra code?

  This could be due to various reasons, such as low traffic, specific targeting, or technical issues. Review your campaign settings and contact Adsterra's support team for further assistance.

• What is the "waterfall" feature on Adsterra?

  The "waterfall" feature on Adsterra allows you to set up a sequence of ad codes and decide which ad to show based on the availability and performance of each code.

• Can I pause or stop an ad campaign on Adsterra?

  Yes, you can pause or stop an ad campaign at any time by accessing the "Campaigns" tab in your Adsterra account.

• How do I create a support ticket on Adsterra?

  To create a support ticket, log in to your Adsterra account and click on the "Support" tab. Then, click on the "New Ticket" button and provide details of your issue.

• Is there a limit to the amount of traffic my ad campaigns can receive on Adsterra?

  No, there is no set limit to the amount of traffic your ad campaigns can receive on Adsterra. However, your campaign's daily budget will determine how many impressions you receive.

• What is the difference between CPM and CPC pricing models on Adsterra?

  CPM (Cost Per Mille) is a pricing model where advertisers pay for every 1,000 impressions their ad receives, while CPC (Cost Per Click) is a pricing model where advertisers only pay when their ad is clicked on.

• I am receiving a "Payment on Hold" message, what does this mean?

  This means that Adsterra has detected potentially fraudulent activity on your account. Contact their support team for further assistance.

• Can I request a refund for unused funds in my Adsterra account?

  Yes, you can request a refund by contacting Adsterra's support team and providing a valid reason for the refund.

• My ad zone shows a red "flag" icon, what does this mean?

  This means that the ad zone has been flagged for containing content that violates Adsterra's policies. Contact their support team for more information.

• How do I optimize my ad campaigns on Adsterra?

  To optimize your ad campaigns, review your targeting options, ad formats, and frequency capping. You can also seek advice from Adsterra's support team.