000webhost FAQ

Common FAQ for 000webhost

• What is 000webhost?

  000webhost is a free web hosting service that allows users to create and publish websites without any cost.

• How do I sign up for 000webhost?

  To sign up for 000webhost, you can go to their website and click on the "Sign Up" button. You will need to provide your email address and create a password to complete the registration process.

• Can I use my own domain with 000webhost?

  Yes, you can use your own domain with 000webhost. You can either transfer your existing domain or purchase a new one through their platform.

• How do I upload my website to 000webhost?

  To upload your website to 000webhost, you can use an FTP client or their file manager tool. They also provide tutorials on how to upload a website on their website.

• I am seeing a "server not found" error. What should I do?

  This error usually means that the server is down or your website's domain is not correctly pointed to 000webhost. You can wait for a few minutes and try again. If the issue persists, you can contact their customer support for assistance.

• Why am I getting a 403 forbidden error on my website?

  This error occurs when the server refuses to allow access to a specific file or directory. It could be due to incorrect file permissions or an issue with the .htaccess file. You can check the file permissions and troubleshoot the .htaccess file or contact 000webhost support for help.

• My website is showing a "500 internal server error." How do I fix it?

  This error usually indicates an issue with the server or an internal error on your website. You can try refreshing the page or clearing your browser's cache. If the error persists, you can contact 000webhost support for assistance.

• Can I create a database on 000webhost?

  Yes, you can create a database on 000webhost using the MySQL Database tool available in their control panel.

• How do I back up my website on 000webhost?

  You can back up your website on 000webhost by using the Backup tool in their control panel. It allows you to create a full backup of your website, including files and databases.

• I have accidentally deleted my website. Can I recover it?

  Unfortunately, 000webhost doesn't provide website backups for deleted websites. It is recommended to regularly back up your website to prevent such situations.

• How do I change my website's PHP version on 000webhost?

  You can change your website's PHP version by going to the "Advanced Settings" section in the control panel and selecting the desired version from the drop-down menu.

• Can I install WordPress on 000webhost?

  Yes, you can install WordPress on 000webhost using their one-click installer. You can find the installer in the control panel's "Autoinstallers" section.

• Why am I getting a "Bandwidth Limit Exceeded" error on my website?

  This error means that your website has exceeded the allocated bandwidth for the month. You can upgrade to a premium plan or wait for the next month when the bandwidth resets.

• How do I cancel my 000webhost subscription?

  You can cancel your 000webhost subscription by going to the "Billing" section in the control panel and clicking on the "Cancel Subscription" button. You will need to provide a reason for the cancellation.

• Is it possible to use FTPS instead of FTP on 000webhost?

  Yes, you can use FTPS (FTP over SSL) on 000webhost. You will need to enable this option in your FTP client's settings.

• I am getting a "502 bad gateway" error. How can I fix it?

  This error means that there is an issue with the server's connection to your website. You can try reloading the page or clearing your browser's cache. If the issue persists, you can contact 000webhost support for help.

• What are the file size limitations on 000webhost?

  000webhost has a maximum file size limit of 50MB for its free plan and 1GB for premium plans.

• Can I use SSH to access my website's files on 000webhost?

  No, SSH (Secure Shell) access is not available on 000webhost.

• Why am I getting a "404 page not found" error?

  This error means that the server cannot find the requested file or page. It could be due to an incorrect file path or a deleted page. You can check the URL and file path to ensure they are correct.

• Can I add custom error pages on 000webhost?

  Yes, you can add custom error pages through the .htaccess file or by using the error page tool in the control panel.

• How do I change my website's DNS records on 000webhost?

  You can change your website's DNS records by going to the "Advanced DNS Zone Editor" in the control panel. You will need to enter the desired records, such as A, CNAME, or MX.

• I am unable to log into my account. What should I do?

  If you are unable to log into your account, you can try resetting your password or contact 000webhost support for help.

• Is it possible to change my website's URL on 000webhost?

  If you are referring to the URL provided by 000webhost (e.g., example.000webhostapp.com), it cannot be changed. However, you can connect your own domain to your website.

• How do I enable HTTPS on my website?

  You can enable HTTPS (HyperText Transfer Protocol Secure) on your website by installing an SSL certificate. 000webhost offers free Let's Encrypt SSL certificates that can be installed through the control panel.

• My website is displaying a "too many redirects" error. How can I fix it?

  This error could occur due to incorrect settings in your .htaccess file or conflicting redirects. You can check your .htaccess file and remove any conflicting redirects to resolve the issue.

• Can I create email accounts for my domain on 000webhost?

  Yes, you can create email accounts for your domain on 000webhost using the Email Accounts tool in the control panel.

• How do I troubleshoot other errors on 000webhost?

  If you encounter an error that is not listed in the FAQs, you can try searching for a solution on 000webhost's forum or submit a support ticket for assistance. Additionally, you can refer to their knowledge base for troubleshooting steps for common errors.